Content Moderator German

Lisbon Portugal On-Site German English 24/7 - Monday to Sunday (rotative shifts). 3 Rotational Shifts: 07:00 16:00 14:00 23:00 22:30 07:30 Start Date: 2/Apr/26 2 Rotative days off

ABOUT THE ROLE:

We are recruiting German-speaking Content Moderators to join our clients team in Lisbon. This role involves reviewing and moderating online content to ensure it meets platform guidelines and community standards. Due to the nature of content moderation this position requires emotional resilience as you may be exposed to sensitive material. Wellbeing support is provided to all team members.

WHAT YOU WILL DO:

Review and moderate user-generated content according to platform policies and guidelines

Make rational decisions regarding content that violates community standards

Handle content moderation queues efficiently especially during peak promotion seasons

Apply strong understanding of e-commerce principles in moderation decisions

Maintain high quality standards while managing volume demands

Provide feedback and escalate complex cases when necessary

Work collaboratively with team members across rotational shifts

WHAT WE ARE LOOKING FOR:

Fluency in German and English (written and verbal)

Strong moderation skills with attention to detail

Excellent verbal and written communication skills

Rational decision-making abilities with local market expertise

Strong understanding of e-commerce platforms and practices

Customer service skills with empathy and professionalism

Ability to cope with high queue volumes during peak seasons

Emotional resilience to handle sensitive content

Availability to work rotational shifts including nights and weekends

DOCUMENTATION REQUIRED:

EU ID OR

Residence card OR

Manifestação de Interesse OR

Valid Work Visa (Type D) AIMA Appointment Scheduled NIF OR

Expired Work Visa (Type D) AIMA Appointment Already Attended NIF

NISS is preferable (support available if needed)

WHATS IN IT FOR YOU:

Competitive base salary paid over 14 months

Attendance Bonus: 100 per 11 months

Meal Allowance: 7.63 per day

Welcome Bonus: 1500 (paid in 12 monthly instalments during the first year of employment)

Health Insurance: Available from day 1 (monthly contribution required initially free after 6 months)

Relocation Support: Shared accommodation available for up to 12 months for candidates relocating from outside Portugal (details discussed during interview)

Comprehensive wellbeing support programs

International work environment in Lisbon

Career development opportunities

APPLY DIRECTLY OR:

Please send your CV to