Communications Coordinator

Communications Coordinator

Role Overview

Ensures that employees have the information they need to thrive at work every day. This role supports the communication of big picture company strategy detailed updates from individual departments and employee engagement initiatives

Key Responsibilities

• Coordinate internal (90%) and external (10%) communications across all Commercial Segment brands
• Partner with department leaders and executives to understand initiatives issues and announcements then develop appropriate communications.
• Draft edit and publish employee communications including emails memos newsletters campaigns and intranet updates.
• Deliver regular newsletters that consolidate information into concise easy-to-consume formats.
• Tailor communications to the needs and preferences of various audience groups across brands and business units.
• Maintain and update SharePoint intranet sites including permissions page content navigation document libraries and news posts.
• Manage and maintain an organized internal communications calendar to ensure timely sequenced delivery of messages.
• Intake requests from stakeholders triage and prioritize work and provide guidance on communication strategy and timing.
• Support the development of internal slide decks talking points and presentation content.
• Support logistics for virtual meetings and live events on Zoom and Microsoft Teams (e.g. run-of-show chat management recording Q&A facilitation).
• Develop project plans and communication calendars for major organizational initiatives ensuring smooth execution and alignment.
• Write executive memos and other leadership communications.
• Support client and candidate/contractor communications including email notifications updates and service-related messaging.
• Draft press releases and coordinate with internal partners on approvals and distribution.

Skills & Qualifications

• 8 years in internal communications corporate communications or similar
• Strong writing and storytelling skills
• Experience supporting leadership and cross-functional teams
• Ability to simplify complex topics for internal audiences
• Strong writing and editing skills with the ability to deliver clear concise and audience-appropriate messaging.
• Excellent organization and project management skills; able to manage multiple tasks and deadlines in a fast-paced environment.
• Self-starter; capable of learning prioritizing and executing with limited supervision
• Ability to break down complex or technical information into simple easy-to-understand content.
• High level of accuracy attention to detail and follow-through.
• Comfort working with stakeholders across levels and functions.
• Ability to learn new technologies processes and software tools quickly.
• Familiarity with Microsoft Office and Microsoft 365 tools-especially SharePoint Outlook Teams and PowerPoint.
• Preferred Qualifications (Nice to Have)
• Experience in internal communications corporate communications marketing or a related field.
• Familiarity with project management software (Asana Smartsheet etc.).
• Experience supporting virtual events or webinars.
• Basic understanding of communications analytics and measurement.
• Experience working in a multi-brand organization or a large distributed workforce.