Operations Analyst Programs

Amerisure creates exceptional value for its partners policyholders and employees. As a property and casualty insurance company Amerisures promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses as well as the health and safety of every employee. With an A.M. Best A (Excellent) rating Amerisure serves mid-sized commercial enterprises focused in construction manufacturing and healthcare. Ranked as one of the top 100 Property & Casualty companies in the United States we proudly manage nearly $1 Billion of Direct Written Premium and maintain $1.21 billion in surplus.

We are recruiting for an Operations Analyst Programs to join our team. This role will be hybrid if near a local office or for the right candidate can be remote from most locations in the U.S.

POSITION SUMMARY:

Supports the Programs organization by assisting with reporting data management bordereau tracking and operational coordination. Collaborates with internal teams external partners and leadership to ensure timely data flow support audit readiness and contribute to the improvement of operational processes and tools.

RESPONSIBILITIES:

• Produce recurring and adhoc operational reports using established templates; validate data for accuracy and completeness; and fulfill reporting requests focused on accuracy rather than interpretation.

• Provide technical support to agency partners and Programs teams by logging tracking and troubleshooting system issues; coordinating with IT and vendors to resolve problems; and supporting user acceptance testing and system enhancements.

• Collaborate with underwriting compliance IT finance and external stakeholders to maintain accurate data flow; follow up on tasks and dependencies to meet operational timelines; and communicate status updates and risks to appropriate stakeholders.

• Monitor and track bordereau submissions from MGAs; review validate and reconcile data; identify discrepancies and drive resolution; support data cleanup efforts; and maintain data issue logs through resolution.

• Identify opportunities to improve workflows controls and reporting processes; support enhancements to operational tools and platforms; and assist in documenting and implementing approved process improvements.

• Update and maintain form specifications process documentation and user guides while ensuring alignment with compliance regulatory and audit requirements.

• Assist with audit preparation through data gathering and documentation; maintain audit trackers and evidence repositories; and support timely followthrough on audit findings and action items.

REQUIREMENTS:

• Associates degree or equivalent years of experience.

• 1 year in insurance technology operations or analytics

• Early career experience in data reporting or operations

• Strong analytical and problem-solving skills

• High attention to detail and data accuracy

• Comfortable working with data systems and technology platforms

• Organized proactive and able to manage multiple priorities effectively

• Strong written and verbal communication skills

• Intermediate Strong Excel skills (e.g. formulas pivot tables)

#LI-CR1 #LI-Remote

Just as we are committed to creating exceptional value for our Partners For Success agencies and policyholders Amerisure also remains committed to being an employer of choice. We reinforce this commitment by adhering to an Employee Value Proposition that in part is provided through a competitive total rewards package. This package includes competitive base pay performance-based incentive pay comprehensive health and welfare benefits a 401(k) savings plan with profit sharing and generous paid time off programs. We also offer flexible work arrangements to promote work-life balance. Recognized as one of the Best and Brightest Companies to Work For in the Nation and one of Business Insurance magazines Best Places to Work in Insurance we provide a workplace that fosters excellence and professional growth. If you are looking for a collaborative and rewarding career Amerisure is looking for you.

Amerisure Mutual Insurance Company is an Equal Employment Opportunity employer. Amerisure provides equal employment opportunities to all employees and applicants without regard to race color religion sex (to include sexual orientation and gender identity) national origin age disability genetic information veteran status or any other protected characteristic under applicable federal state or local laws. Amerisure complies with all applicable laws governing nondiscrimination in employment in all locations where the company operates. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training. Amerisure prohibits harassment or discrimination of any kind and is committed to maintaining a workplace free from unlawful harassment or discrimination. Amerisure prohibits retaliation against anyone who reports discrimination participates in an investigation or opposes unlawful practices. Any improper interference with an employees ability to perform their job duties may result in disciplinary action up to and including termination.