Customer Service Representative (Igbo)

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profile Job Location:

Lagos - Nigeria

profile Monthly Salary: Not Disclosed
Posted on: 4 days ago
Vacancies: 1 Vacancy

Job Summary

  • Answer customer questions about products or services
  • Resolve customer problems and complaints in a timely manner
  • Provide customer support via various channels
  • Escalate complex customer issues to management
  • Collect and record customer feedback
  • Help to improve the customer experience.



  • Bachelors Degree in Business Administration or relevant field.
  • A minimum of 2 years of proven experience in a customer service position in a manufacturing industry or relevant industry
  • Must be proficient in Igbo language and fluent in English
  • Proficiency in Microsoft Office and customer service software.
  • Must be open to working on a shift schedule
  • Outstanding written and verbal communication skills.
  • Good understanding of management practices and techniques.
  • Excellent leadership and interpersonal skills.



Required Experience:

Unclear Seniority

Answer customer questions about products or servicesResolve customer problems and complaints in a timely mannerProvide customer support via various channelsEscalate complex customer issues to managementCollect and record customer feedbackHelp to improve the customer experience.Bachelors Degree in Bu...
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About Company

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Just like Nigeria, the entity SevenUp Bottling Company was conceived in 1959 by a great visionary named Mohammed El-Khalil and began operations as a soft drink bottling company. As a company, we have since achieved great success in the soft drink and bottling industries since beginnin ... View more

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