Customer Service Representative (Igbo)
Job Summary
- Answer customer questions about products or services
- Resolve customer problems and complaints in a timely manner
- Provide customer support via various channels
- Escalate complex customer issues to management
- Collect and record customer feedback
- Help to improve the customer experience.
- Bachelors Degree in Business Administration or relevant field.
- A minimum of 2 years of proven experience in a customer service position in a manufacturing industry or relevant industry
- Must be proficient in Igbo language and fluent in English
- Proficiency in Microsoft Office and customer service software.
- Must be open to working on a shift schedule
- Outstanding written and verbal communication skills.
- Good understanding of management practices and techniques.
- Excellent leadership and interpersonal skills.
Required Experience:
Unclear Seniority
About Company
Just like Nigeria, the entity SevenUp Bottling Company was conceived in 1959 by a great visionary named Mohammed El-Khalil and began operations as a soft drink bottling company. As a company, we have since achieved great success in the soft drink and bottling industries since beginnin ... View more