Learning Management System Coordinator

Job Details

Job Description

Program Leadership

Position Summary:
The Learning Management Systems (LMS) Coordinator maintains technology applications and systems that support learning and training initiatives across a large dynamic healthcare institution including Epic EHR Systems.. This role serves as a key liaison between Epic EHR (Electronic Health Records) IS&T (Information Services & Technology) Instructional Designers and Human Resources to maintain and enhance the learning experience through our LMS.

The Coordinator is responsible for the creation SCORM packaging publishing and maintenance of digital learning contentincluding eLearnings EUPAs (electronic User Proficiency Assessments) and specialized role-based training. They will also ensure that course catalog content remains current structured and compliant with organizational standards.

Other Duties: The LMS Coordinator will work closely with vendor training companies and support the Epic Training Scheduler with the assignment of eLearnings and classes through the SNOW ticketing system.

Key Responsibilities:

• Collaborate with EHR IS&T and HR teams to deploy and manage learning programs across clinical academic and administrative areas.
• Create edit and manage high-quality digital training materials using Adobe Captivate Adobe Creative Suite and other multimedia tools.
• Package and publish eLearnings from Epic User Web and internal content using SCORM-compliant formats for LMS integration.
• Maintain and update course catalog entries in the LMS ensuring consistent naming conventions tagging and version control.
• Provide end-user support for LMS access course enrollment and troubleshooting of technical issues.
• Conduct quality assurance testing to ensure proper functionality of all eLearning modules prior to release.
• Assist in the development and archiving of multimedia resources training videos and interactive assessments.
• Work with instructional designers to support the conversion of instructor-led training to engaging online formats.
• Monitor LMS usage and generate standard reports for compliance tracking and learning analytics.
• Support LMS and Epic upgrades testing and enhancements in coordination with technical teams.
• Work consistently with staff and colleagues using EHR User Web and terminology.

Qualifications:

• Associates or Bachelors degree in Instructional Technology Education Healthcare Administration or a related field (or equivalent experience).
• 2 years of experience in LMS coordination preferably in a large healthcare or academic institution.
• Knowledge of Epic systems and healthcare training workflows is a strong plus.
• Proficiency in Adobe Captivate and Adobe Creative Cloud (Photoshop Illustrator etc.).
• Familiarity with SCORM standards eLearning authoring tools and LMS platforms (e.g. Workday HealthStream or similar).
• Strong organizational skills with excellent attention to detail and time management.
• Excellent communication and problem-solving abilities.

Work Shift

Worker Sub Type

Employee Entity

Primary Location Address

Nationally ranked Jefferson which is principally located in the greater Philadelphia region Lehigh Valley and Northeastern Pennsylvania and southern New Jersey is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65000 people strong dedicated to providing the highest-quality compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrows professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic clinical and applied research. Thomas Jefferson University home of Sidney Kimmel Medical College Jefferson College of Nursing and the Kanbar College of Design Engineering and Commerce dates back to 1824 and today comprises 10 colleges and three schools offering 200 undergraduate and graduate programs to more than 8300 students. Jefferson Health nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age race color religion creed sexual orientation gender gender identity marital status pregnancy national origin ancestry citizenship military status veteran status handicap or disability or any other protected group or status.

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues including medical (including prescription) supplemental insurance dental vision life and AD&D insurance short- and long-term disability flexible spending accounts retirement plans tuition assistance as well as voluntary benefits which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues including those who work less than part-time(including per diemcolleagues adjunct faculty and Jeff Temps) have access to medical (including prescription) insurance.

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