Telecommunications Manager 26-03801

Job Title: Telecommunications Manager

Job Type: Contract (8 Months)

Work Schedule: Standard Business Hours

Location: Austin TX

Job Summary:

We are seeking an experienced Telecommunications Manager to lead and oversee Network Services operations. This role involves managing network infrastructure ensuring service reliability and supporting strategic initiatives across a complex enterprise environment.

Key Responsibilities:

• Provide leadership and oversight of network services including WAN LAN wireless SD-WAN and network security
• Manage daily operations such as incident management problem resolution and service availability
• Act as escalation point for critical network and infrastructure issues
• Coordinate and prioritize workloads across network and security teams
• Support implementation and optimization of SD-WAN and network monitoring tools
• Oversee integration of security solutions and compliance with organizational standards
• Manage vendor relationships and network-related service contracts
• Participate in change management processes and ensure proper documentation
• Collaborate with cross-functional teams including infrastructure telecom and security
• Provide status updates risk assessments and mitigation plans to leadership
• Maintain network architecture documentation and operational procedures
• Support knowledge transfer and continuity planning

Required Qualifications:

• Minimum 7 years of experience in supervisory/management roles
• Proven ability to lead teams provide direction and drive performance
• Strong experience managing network operations in enterprise environments
• Excellent communication leadership and problem-solving skills

Preferred Qualifications:

• 7 years of experience with Cisco VoIP solutions (administration design and maintenance)
• 5 years of experience managing networking teams in complex environments
• Experience supporting 24x7x365 network voice and video infrastructures
• Familiarity with SD-WAN network monitoring tools (e.g. ThousandEyes AppDynamics) and security platforms

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