Operations Branch Manager, Personal Care Services

South Portland, ME - USA

Monthly Salary: Not Disclosed

Posted on: 7 days ago

Vacancies: 1 Vacancy

Job Summary

At Elara Caring we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals providing the Right Care at the Right Time in the Right Place.

Job Description:

Operations Branch Manager Personal Care Services

Full-Time On-Site Field Work Monday - Friday

At Elara Caring we believe the best care happens at homeand strong leadership makes it possible. As a Operations Branch Manager Personal Care Services youll lead operations develop teams and play a critical role in expanding our presence in the community.

We are in an exciting phase of growth and expansion and were looking for a leader who is ready to be boots on the ground building relationships strengthening our brand and driving results.

This is more than a management roleits an opportunity to lead and grow a market:

Growth & Expansion Help scale operations and build a high-performing team
Community Involvement Actively engage in the community and represent Elara Caring locally
Relationship Expansion Strengthen partnerships with clients families referral sources and community stakeholders
Branding & Market Presence Elevate Elara Carings visibility and reputation in your region
Industry Expertise in Maine Leverage your local knowledge to drive strategy and success

What We Offer:

A collaborative and supportive work environment
A meaningful opportunity to positively impact lives every day
Competitive compensation packages
Tuition reimbursement for full-time employees
Free continuing education opportunities for all team members
Clear paths for career growth and advancement
Comprehensive medical dental and vision insurance
401(K) with employer match
Generous paid time off including holidays and family/pet bereavement
Pet insurance for your furry family members

As theOperations Branch Manager youll contribute to our success in the following ways:

Oversee and coordinate personal care services to ensure client plans of care are followed
Conduct start-of-care and routine client visits to assess care delivery and safety
Supervise train coach and evaluate caregivers
Monitor client physical and mental status and communicate changes appropriately
Coordinate schedules and staffing to meet service needs including planned and unplanned absences
Maintain accurate client and caregiver documentation and schedules
Review utilization billing payroll and authorization reports for accuracy
Support caregiver onboarding orientation and ongoing training
Partner with Talent Acquisition to support caregiver recruitment and community events
Ensure compliance with state federal payer and Elara Caring requirements
Foster positive relationships with clients families case managers and community partners
Actively participate in branch growth and operational initiatives

What is Required

High School Diploma or GED required; Associates or Bachelors degree preferred
Experience working with or supporting elderly and/or disabled individuals
Two (2) years of experience in a fast-paced office or healthcare setting preferred
Prior leadership coordination or supervisory experience preferred
Requirements vary by state and may include RN or LPN licensure college coursework or equivalent healthcare experience (outlined during the hiring process).
Knowledge of Medicare/Medicaid and home care services preferred
Strong computer communication and organizational skills
Ability to multitask and manage priorities in a fast-paced environment
Leadership skills with the ability to motivate and support others
Professional verbal and written communication
Bilingual skills may be required based on client needs
Reliable transportation and ability to travel locally and occasionally to support audits or operational needs

This is not a comprehensive list of all job responsibilities; a full job description will be provided.

We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender gender identity or expression or veteran status. We are proud to be an equal opportunity workplace.

Equal Employment Opportunity: We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited hired assigned and promoted without regard to race national origin religion age color sex sexual orientation gender identity disability protected veteran status or any other protected characteristic. If you require assistance due to a disability in the application or recruitment process please submit a request via email at

Pay & Benefit Information: Compensation for this role will be determined based on a variety of factors including qualifications skills competencies and relevant experience. Elara offers a broad range of benefits. Learn more at Elara Caring participates in E-Verify after a job offer is accepted and Form I-9 completed.

Required Experience:

Manager