Manager, Learning & Certification, Pinterest Academy

About Pinterest:

Millions of people around the world come to our platform to find creative ideas dream about new possibilities and plan for memories that will last a lifetime. At Pinterest were on a mission to bring everyone the inspiration to create a life they love and that starts with the people behind the product.

Discover a career where you ignite innovation for millions transform passion into growth opportunities celebrate each others unique experiences and embrace theflexibility to do your best work. Creating a career you love Its Possible.

At Pinterest AI isnt just a feature its a powerful partner that augments our creativity and amplifies our impact and were looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities well explore your foundational skills and how you collaborate with AI.

Through our interview process what matters most is that you can always explain your approach showing us not just what you know but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.

Pinterest Academy is seeking a Learning & Certification Program Manager to lead the design development and execution of high-impact learning and certification experiences for advertisers and agencies globally. This is a people management role responsible for inspiring a team of instructional designers overseeing a diverse portfolio that includes eLearning certifications webinars video tutorials and in-person training. Youll work cross-functionally to identify learning needs set strategic direction and ensure our programs reflect best-in-class instructional design industry trends and business goals. This is a highly cross-functional role with key stakeholders in product marketing sales learning & development and IT. This position will serve as a thought partner and subject matter expert within the business marketing team driving tremendous impact alongside a small and scrappy team.

What youll do:

• Manage mentor and grow a team of instructional designers and program managers fostering a collaborative innovative and supportive environment.
• Lead the end-to-end design and maintenance of engaging learning and certification programs including curriculum maps assessments and learner-centered content tailored for advertisers and agencies.
• Oversee the launch and evolution of certification programs including exam development administration SME engagement vendor management and global rollout.
• Build and nurture relationships with cross-functional partners in product sales engineering and marketing to ensure training solutions align with business needs and product developments.
• Drive continuous improvement using data analysis learner feedback and industry best practices.
• Stay ahead of trends in instructional design ad tech and emerging content creation tools and methods (e.g. AI gamification xAPI) integrating new developments into our strategies.
• Ensure the effective management of multiple projects with varying complexity using strong project management skills to deliver high-quality results on time.
• Communicate program requirements progress and impact to key stakeholders through exceptional written and verbal communications.
• Promote learning and certification programs internally and externally to maximize reach and impact.
• Leverage AI tools to personalize learning pathways automate content creation analyze learner data and enhance the effectiveness and scalability of training and certification programs.
  
  

What we are looking for:

• 10 years of experience in instructional design learning & development or certification program management with at least 2 years in a people management role.
• Proven experience building and launching external eLearning and certification programs ideally within ad tech digital media or marketing agency environments.
• Expertise in instructional design methodologies adult learning principles and eLearning tools (e.g. Evolve Intellum Caveon Asana).
• Experience designing assessments and certification criteria as well as managing vendor relationships.
• Strong project management skills with the ability to prioritize pivot and deliver in a fast-paced global setting.
• Excellent interpersonal collaboration and influencing skills to partner across functions and regions.
• Strategic and creative thinker who can translate complex topics into engaging accessible learning experiences.
• Bachelors degree in a relevant field (e.g. digital advertising learning design) or equivalent experience.
  
  

Relocation Statement:

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
  
  

In-Office Requirement Statement:

• We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role.

This role will need to be in the office for in-person collaboration 1-2 times every 6-months and therefore can be situated anywhere in the country.

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