Senior Manager Enterprise Systems
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Job Location:
Mississauga - Canada
Monthly Salary:
Not Disclosed
Posted on:
4 days ago
Vacancies:
1 Vacancy
Job Summary
About Chatters
We are the leading beauty hair retailer and salon in Canada. With over 115 locations and a catalog of 6000 products we are on a mission to make our clients and customers look and feel their best. At Chatters we are transforming how Canadians experience beauty blending in-salon expertise retail convenience and ecommerce innovation. As we grow we are evolving our supply chain to deliver faster smarter and more efficiently to our customers and partners across the country.
Position Summary
We are seeking a highly experienced and strategic Senior Manager Enterprise Systems to lead the planning implementation and ongoing management of enterprise technology platforms. This role is responsible for ensuring that enterprise systems support business objectives drive operational efficiency and scale with organizational growth.
The ideal candidate brings strong leadership technical expertise and experience managing complex system environments such as ERP CRM and other business-critical platforms.
Key Responsibilities
Projects Enhancements & PMO Support
Ready to help us build the future of beauty If youre resourceful outgoing and ready to work hard in a fun environment we want to hear from you!
How to Apply
Ready to join our community Submit your online application and check us out at is a hybrid opportunity (4 days in office)
Chatters prioritizes diversity equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our team members candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
We are the leading beauty hair retailer and salon in Canada. With over 115 locations and a catalog of 6000 products we are on a mission to make our clients and customers look and feel their best. At Chatters we are transforming how Canadians experience beauty blending in-salon expertise retail convenience and ecommerce innovation. As we grow we are evolving our supply chain to deliver faster smarter and more efficiently to our customers and partners across the country.
Position Summary
We are seeking a highly experienced and strategic Senior Manager Enterprise Systems to lead the planning implementation and ongoing management of enterprise technology platforms. This role is responsible for ensuring that enterprise systems support business objectives drive operational efficiency and scale with organizational growth.
The ideal candidate brings strong leadership technical expertise and experience managing complex system environments such as ERP CRM and other business-critical platforms.
Key Responsibilities
- Lead the strategy roadmap and lifecycle management of enterprise systems (e.g. ERP CRM HRIS).
- Oversee system implementation upgrades integrations and migrations.
- Collaborate with business stakeholders to align technology solutions with organizational goals.
- Manage and mentor a team of system administrators analysts and developers.
- Ensure system performance reliability security and compliance with regulatory requirements.
- Establish governance frameworks best practices and standard operating procedures.
- Manage vendor relationships contracts and third-party service providers.
- Develop and manage budgets forecasts and cost optimization strategies.
- Drive continuous improvement and innovation across enterprise platforms.
- Lead incident management risk mitigation and disaster recovery planning.
Projects Enhancements & PMO Support
- Support data migrations system upgrades and new implementations
- Contribute to continuous improvement initiatives and automation opportunities
- Align with PMO governance on timelines risks and deliverables
- Work closely with Merchandising Marketing Supply Chain Operations and IT
- Ensure timely and accurate data setup to support campaigns and operations
- Provide guidance on data standards and best practices
- Support consistent omnichannel customer experience
- Bachelors degree in Information Technology Computer Science or related field (Masters considered an asset)
- 5 years of experience in enterprise systems IT management retail operations or related roles
- Demonstrated leadership or team lead experience
- Familiarity with cloud platforms (AWS Azure or Google Cloud) and system integrations
- Experience with ERP POS and eCommerce platforms (e.g. Business Central Magento)
- Strong proficiency in Excel; SQL and Power BI/Tableau are assets
- Strong analytical problem-solving and communication skills
- High attention to detail with ability to manage multiple priorities
- Competitive medical and dental benefits
- Employer RRSP contributions
- Deep discounts on the best professional beauty products and services.
- Growth opportunities in a dynamic proudly Canadian organization with endless room to grow your career
Ready to help us build the future of beauty If youre resourceful outgoing and ready to work hard in a fun environment we want to hear from you!
How to Apply
Ready to join our community Submit your online application and check us out at is a hybrid opportunity (4 days in office)
Starting salary for this position: $120000
Chatters prioritizes diversity equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our team members candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Required Experience:
Senior Manager
About Company
Chatters Hair Salon is Canada's #1 destination for hair services and professional hair products both in-store and online.
