Account Specialist

The Company

Czarnowski is one of the four studios of the Czarnowski Collective. It combines operations strategy design and fabrication to create exhibits and events that engage communities generate brand enthusiasm and educate consumers. Its been over 75 years since we opened our doors but were still not resting on our reputation or accolades. Were wondering what if... anticipating whats next and embracing our role within the Czarnowski Collective as forward-thinkers for forward-thinking brands.

Joining the Czarnowski Collective means the opportunity to be more than a number more than a job title more than a spectator. We are a collective of dreamers and thinkers doers and makersand were searching for more of the same to join the ranks.

The Purpose

As an Account Specialist you will be at the forefront of client relationships proactively anticipating and responding to their needs. You will work closely with internal teams and clients to ensure projects run smoothly while contributing to the overall success of the this role you will have the opportunity to independently manage projects provide key insights during discussions and foster long-term relationships that drive value for our clients and the organization.

The Job

• Build and maintain strong intentional relationships serving as a trusted point of contact for client teams and internal teams.
• Maintain consistent communication with clients and internal teams providing timely updates proactively addressing issues and responding to changes in project scope or needs.
• Anticipate and promptly respond to client needs ensuring a positive and seamless client experience.
• Participate in and contribute to client and team discussions offering thoughtful insights that drive progress and strategic thinking.
• Maintain internal & client facing documents as well as creating delivering and presenting well-researched work to internal teams and clients.
• Independently manage tasks and projects ensuring high levels of accuracy organization and attention to detail.
• Provide necessary support to Account Managers and Account Directors in the planning and production of large-scale projects and events.
• Follow up with clients during and after project delivery to ensure satisfaction and address any evolving needs.
• Maintain and update project information including financials within Czarnowski systems.
• Assist with compiling and comparing estimated costs with actual incurred costs providing detailed reports to management team.

The Person

• 2-3 years of experience in account management or client-facing roles with a focus on delivering results.
• Strong ability to work independently while maintaining a high level of accuracy and detail.
• Effective communicator able to contribute to discussions with clarity and forward-thinking perspectives.
• Demonstrated success in developing and maintaining professional relationships.
• Analytical thinker with the ability to identify issues and propose solutions based on data and research.
• Committed to living Czarnowskis values ethics and representing the company positively both internally and externally.
• Open to providing and receiving constructive feedback and supporting the account team.
• Some travel may be required.

What we offer:

• Medical Dental and Vision benefits effective within 30 days (or less) of your start date
• 401K matching with no vesting period (you are fully vested as of day 1)
• Generous Paid Time Off (PTO)
• Paid Holidays
• Collaborative Work Environment

Collective Culture Core Values:

We recognize that the success of our business rests with the skills and efforts of our people and in return for their contributions our employees can expect a flexible work environment that delivers on the 10 principles that define our company culture:

• We celebrate creativity curiosity innovation and imagination.
• We are humble and respectful.
• We act with honesty and integrity.
• We empower and trust one another.
• We embrace individuality and an entrepreneurial spirit.
• We champion initiatives that bolster diversity equity and inclusion.
• We prioritize safe ethical and sustainable business practices.
• We foster a culture of meritocracy - rewarding skills and abilities instead of influence.
• We always deliver.
• We dont take ourselves too seriously.

Through several existing and future initiatives Czarnowski Collective is exploring thoughtful and creative ways to embrace individuality and more effectively champion diversity equity and inclusion across our network.

EEO Statement

Czarnowski Collective is proud to be an Equal Opportunity Employer. We dont just accept difference we honor nurture and celebrate it! All aspects of employment including the decision to hire promote discipline or discharge will be based on merit competence performance and business needs. We dont discriminate based on race religion color national origin sex/gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.

Required Experience:

IC