221052 Lockbox Specialist (Level I) Chicago, IL

POSITION: Lockbox Specialist

FULLTIME/PARTTIME: Fulltime

LOCATION: Chicago IL

Assignment: 5/25/2026- 5/24/2027 (temp to hire)

SCHEDULE: Wednesday Sunday 10pm-6:30am CST

PAY RANGE: $18.32/HR

Job Description:

Processes transactions in one or more of the companys internal operations to support domestic and international consumer commercial and wholesale bank businesses or services functions. Is seen as a subject matter expert and good resource for peers. Responsibilities may include basic level reporting customer service support reviewing and processing transactions sorting using electronic or mechanical equipment reconciling statement rendering MICR/image float lock box remittance ATM deposit and performing other support operations functions as required. Maintains internal operational and financial controls and ensures they meet bank standards. Ensures quality service and effective and efficient operations support for the assigned areas internal business partners and/or external customers/clients. Senior level position performs various and complex item processing functions as necessary under general supervision. Decisions have greater impact on internal and external customer relationships than at the entry or intermediate levels. May act in a lead role in performing responsibilities.

Responsibilities:
Routine daily maintenance on Opex machine Document Extraction Identification of exceptions cash credit card payments and foreign items. Error message identification handling and escalation on equipment issues.
Responsible for the day-to-day scanning and imaging of customer/client documents received via US mail overnight mail and local courier. Individual ensures that the documents are scanned/imaged appropriately following department guidelines. Position requires the operation of high-speed machinery used to scan/image documents. Ability to understand different transaction types and document types and unique to specific instructions (such as nested transaction self-mailers express envelopes correspondence only large volume transactions. Responsible for document retention and all required box proration steps to ensure accurate recordkeeping the individual must be capable of working in a high volume and demanding continuous production environment including sitting for prolonged periods of time.

Working Conditions:

• May on occasion be exposed to loud sounds and distracting noise levels such as from office equipment.
• The ability to lift up to 30lbs.
• Use of computers and technology