Contract Processor

Key Responsibilities:

1. Contract Processing & Data Verification

• Review and process B2B contracts ensuring accurate interpretation of legal and commercial terms
• Translate contract details into correct billing and system data entries
• Validate legal entity names billing contacts products and contract terms
• Apply strict contract rules (e.g. term dates pilot periods renewals)
• Maintain 100% accuracy in all contract data updates

2. AI Monitoring & Quality Control

• Audit AI-generated outputs (e.g. emails drafts and system actions) in real time
• Identify and flag errors such as hallucinations incorrect logic or duplicate client actions
• Review and act on tasks within a strict 10-minute SLA window before automated execution
• Escalate critical issues and document AI/system failures for engineering review

3. Platform & Operations Management

• Navigate internal dashboards Slack and proprietary systems for workflow execution
• Manage and update records in Google Sheets and internal tools
• Ensure proper tagging organization and consistency of all client data
• Collaborate with cross-functional teams via email and Slack

4. Reporting & Continuous Improvement

• Document recurring issues and process gaps
• Provide feedback to improve AI accuracy and operational workflows
• Support QA efforts to strengthen system reliability and compliance

Qualifications:

• Strong experience in contract processing LegalOps Accounting or similar high-accuracy roles
• Solid understanding of B2B contracts and accounts receivable (AR) processes
• Experience with customer communication or stakeholder coordination
• Strong attention to detail; QA or audit experience preferred
• Comfortable working under strict deadlines and high-pressure QC environments
• Proficient in Slack Google Sheets and digital admin tools
• Excellent communication and organizational skills
• Ability to quickly learn and navigate proprietary platforms

Key Traits:

• Highly detail-oriented and process-driven
• Strong sense of accountability and accuracy
• Comfortable working in fast-paced rule-based environments
• Proactive communicator and reliable team player