Project Manager (IT)

The Client is seeking a Senior IT Project Manager to lead and support multiple concurrent initiatives related to its Case Management System and digital platforms.

This role is responsible for end-to-end project coordination including planning execution system enhancements testing reporting and stakeholder engagement. The successful candidate will ensure alignment with organizational goals governance standards and digital service delivery objectives.

• Coordinate and manage system enhancements releases and project activities across multiple workstreams
• Maintain project documentation (RFCs requirements test plans decision logs communications)
• Lead and support testing cycles (UAT defect validation deployment readiness)
• Provide functional support for the Case Management System including issue triage and escalation
• Ensure alignment of system updates with business needs and governance standards
• Keep documentation templates and business resources up to date

• Perform data validation quality assurance and integrity checks
• Gather reporting requirements and develop dashboards/metrics
• Produce and distribute reports aligned with operational and governance needs
• Monitor trends identify risks and recommend mitigation strategies

• Coordinate meetings agendas documentation and follow-ups
• Engage with stakeholders vendors and cross-functional teams
• Communicate project updates risks and decisions to leadership
• Support change management and communication strategies
• Identify risks proactively and manage escalation

• Maintain and update websites and online portals
• Prepare Requests for Change (RFC) and Requests for Service (RFS)
• Coordinate and ensure completion of UAT for digital updates
• Troubleshoot issues with vendors and IT teams
• Support development of forms templates and digital resources

• Support senior leadership with reporting and coordination
• Collaborate with IT Systems Lead and program directors
• Align system updates and reporting with business priorities
• Provide executive updates on progress risks and milestones
• Support system users and facilitate communication across teams
• Provide cross-training and backup support as needed
• Contribute to modernization and digital transformation initiatives

• 8 years of IT project management experience
• 8 years in project governance documentation and stakeholder collaboration
• 5 years experience with software development methodologies (Agile Waterfall)
• 5 years leading strategic initiatives and defining project scope/deliverables
• Experience working with cross-functional teams and complex requirements
• Strong experience in integrated planning and execution

• PMP certification (or equivalent)
• Certified Scrum Master (CSM)
• Experience with:
  • Data integration
  • Change management on large systems
  • Complex IT system analysis and integration
  • Translating business needs into technical solutions

• Onsite role in Edmonton (limited remote work possible)
• Work must be performed within Canada
• Hours: 7.25/day 36.25/week
• Must reside in Alberta during contract