Senior Residential Mortgage Underwriter, Specialized Credit (Bilingual)

Toronto - Canada

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Join a Challenger

Being a traditional bank just isnt our thing so we challenge ourselves to get creative in providing innovative banking solutions for Canadians.

How do we get there With a talented team of inquisitive and agile challengers that break through the status quo. So if youre passionate about redefining the future of bankingwhile having funthis could be your next big opportunity.

Our company continues to grow and today we serve more than 800000 customers acrossCanadathrough Equitable BankCanadasChallenger Bank and have been around for more than 50 years. Equitable Banks wholly-owned subsidiary Concentra Bank supports credit unions acrossCanadathat serve more than six million members. Together we have over$142 billionin combined assets under management and administration with a clear mandate to drive change in Canadian banking to enrich peoples customers have named our EQ Bank digital platform () one of the top banks in Canada on the Forbes Worlds Best Banks list since 2021.

The Work

TheSeniorResidential Mortgage Underwriter Specialized Creditis responsiblefornegotiatingrecommendingdecliningand in some instances approving mortgage applications within established guidelines to be secured by new or existing real estate.They arethe point of contact for current EQB and Concentra clients referred from multipleinternaland externalcontacts. They mustbe able to use their vast knowledgeof theEQB Single Family suite of productsalong with credit expertiseto educatepotential and existing mortgage clients.As well they are responsible forcollectingand verifyingrequireddocumentationtaking the file to the solicitor instruction stage in a timely and prudent manner within establishedguidelines.This must be done as efficiently as possible while exercisingsound lending judgment and without compromising service and profitability.

The Core Responsibilities!

Provideexceptional customer service to Equitable Banks/Concentraexisting borrowersas well as Direct client inquiriesthrough verbal and written communication channels. The Specialist must ensure that all contact channels are prioritized based on agreed service levels and possess a broad range of knowledge including the mortgage life cycle and Equitable Banks mortgage products and featureson a national level.

On a daily basisrespond toclient inquiries received from multipleinternal and externalsources as requested via email or phone follow up on previous inquiries and log all actions and outcomes in designated tracker as well as PPLUS. Email EQB applications to clients and once received pull required credit bureaus for credit adjudication and discuss with clients lending options. Review received mortgage applications along with supporting documentation and negotiate terms with theclient and/or mortgage broker decline the applicationsorrecommend the applications for approval and in some instances approve the applications.(40%)

Ensure that approved deals close as scheduled and as efficiently as possibleand cancelled deals are actioned accordingly within acceptable time up withclientson a daily basis on issued mortgage commitments to ensure the efficient closing of mortgage filesas well as collectionreviewand verificationofall outstandingdocuments required as per themortgagecommitmentwhileensuring compliance with establishedguidelines(40%)

On a daily basis provide the highest level of internal and external customer service while fieldingclientinquiries and maintaining underwriting expertise to clients and co-workers and maintain anup-to-dateknowledge of company policies procedures and products.(20%)

Lets Talk About You!

Sound thinkerwith the ability to multi-task

Excellent attention to detail

Sound knowledge of AML & ATF practices

Established and meticulous organizational skills

Excellent time management analytical and problem solving skills

Ability to make decisions under pressure

Proven ability to thrive in a constantly changing environment and to perform well in a high volume high intensity environment

Highly developed verbal and written communication skills with the ability torespond in a clearconcise and professional manner

Displays pride in providing superbcustomer service

3 yearsmortgage experience inthe alternativeand/or primemortgage market

Demonstrated ability tocoach and mentormore junior employees

Proficiency in MS Office (mainly MS Word and Excel)

Completion of a post-secondary degreepreferably in a financial field

Knowledge of fraud risk in the mortgage industry and the ability to address concerns relating to suspected misrepresentation is required
Bilingual in English and French

What we offer For full-time permanent roles

Competitive discretionary bonus

Market leading RRSP match program

Medical dental vision life and disability benefits

Employee Share Purchase Plan

Maternity/Parental top-up while you care for your little one

Generous vacation policy and personal days

Virtual events to connect with your fellow colleagues

Professional development and comprehensive Career Development program

A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience

The incumbent will be working hybrid and in office time will be spent working from Equitable Banks additional office space located at 2200-25 Ontario Street Toronto ON.

Equitable Bank is deeply committed to inclusion. Our organization is stronger and our employees thrive when we honour and celebrate everyones diverse experiences and tandem with that commitment we support and encourage our staff to grow not just in their career path but personally as well.

We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know of any accommodations needed so that you can bring your best self to the application process and candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position.

We cant wait to get to know you!

Required Experience:

Senior IC

Join a ChallengerBeing a traditional bank just isnt our thing so we challenge ourselves to get creative in providing innovative banking solutions for Canadians. How do we get there With a talented team of inquisitive and agile challengers that break through the status quo. So if youre passionate abo...