Manager, Cabin Training

The Manager Cabin Training is responsible for all activities related to flight attendant training under the direction of the Senior Director Training and Cabin Standards.

Main Responsibilities

• Manage the Cabin Training team to ensure the successful implementation of the strategic plan and projects of the Cabin Training and Standards department
• Oversee the organization and effectiveness of day-to-day cabin crew training operations
• Ensure adequate staffing of cabin crew instructors including recruitment training and scheduling
• Ensure the supervision and evaluation of instructors consistency in training delivery and compliance with approved training programs
• Oversee the development and review of training programs and ensure compliance with regulatory and organizational objectives
• Continuously evaluate feedback safety/quality assurance recommendations and performance metrics to develop initiatives to improve training programs
• Monitor training trends best practices and upcoming regulatory changes to ensure the ongoing dynamic and effective evolution of cabin training
• Be responsible for cabin training facilities including the cabin simulator
• Manage training qualifications for cabin crew and instructors and resolve issues of non-compliance
• Ensure that cabin crew and instructor training records are kept up to date
• Liaise with stakeholders regulators (e.g. Transport Canada) suppliers and other departments regarding training needs and logistics
• Perform any other duties related to training and cabin standards

Qualifications :

• College diploma in a related field or equivalent
• Minimum of five (5) years of experience in personnel management/supervision or equivalent
• Minimum of three (3) years of experience as an instructor or equivalent
• Previous experience as a flight attendant required
• Strong knowledge of Commercial Air Service Personnel Training regulations
  (Canadian Aviation Regulations CARs; Flight Attendant Training Standard TP 12296 etc.)
• Strong ability to interpret policies directives and regulations
• Knowledge of computer-based training learning management systems and blended learning
• Proficiency with Microsoft Office Suite (Word Excel PowerPoint Outlook etc.) and Articulate
• High attention to detail with strong communication and interpersonal skills
• Self-directed and resourceful
• Ability to travel and work flexible schedules
• Maintain flight attendant qualification
• Bilingual (French/English): excellent writing and editing skills

Additional Information :

*A good knowledge of French is required for positions in Quebec. The incumbent will be required to communicate and collaborate frequently in English both orally and in writing with colleagues customers and other stakeholders in Quebec the rest of Canada and internationally.

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Employment Equity

At Transat we foster an environment where inclusiveness respect and equity reign. We endeavour to build a workforce that reflects the diversity of our customers as well as the communities to which we travel. We encourage women members of visible minorities ethnic minorities aboriginal peoples as well as people with disabilities to submit their candidacy. Transat will accommodate people with disabilities throughout the recruitment and selection process. If you require an accommodation please contact us in order to work together in meeting adequately your needs. 

Remote Work :

No

Employment Type :

Full-time