ITS Business Operations Intern
Share
Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Technology is just the start. At SAIT our IT Services team collaborates across the institution to shape smarter more connected ways of teaching learning and working. Were strategic thinkers problem-solvers and innovators who turn big ideas into digital solutions that move SAIT forward. Join us and help build whats next.
The Opportunity
Job classification: W6000 - Student Worker
# of positions: 2
Hourly Rate: $18.22
Position End Date: March 31 2027
Deadline to apply: 4:00PM April 19 2026
Hourly Rate: $18.22
Position End Date: March 31 2027
Deadline to apply: 4:00PM April 19 2026
The ITS Business Operations Intern is a student position that provides hands-on learning and operational support within Information Technology Services. Reporting to the Director Business Operations (or designate) this role supports the ITS Business Operations portfolio through structured rotation across Software Asset Management (SAM) Hardware Asset Management (HAM) and Knowledge Management while also assisting with general administrative and operational tasks. This position is designed to expose students to enterprise IT operations governance and service management practices in a post-secondary environment while developing foundational skills in data management documentation and process support.
How youll contribute
Software Asset Management (SAM)
- Assist with maintaining and updating software inventory and entitlement records
- Support data validation cleanup and reconciliation activities
- Assist with documenting software usage licensing information and renewal tracking
- Contribute to SAM-related documentation and process improvement initiatives
Hardware Asset Management (HAM)
- Support tracking of IT hardware assets throughout their lifecycle (deployment refresh retirement)
- Assist with asset audits and inventory verification activities
- Update asset records and support reporting requirements
- Help organize hardware-related documentation and records
Knowledge Management
- Assist with organizing reviewing and updating internal ITS knowledge articles and documentation
- Support publishing and formatting of knowledge content to ensure clarity and consistency
- Help identify outdated or missing content and recommend improvements
Administrative & Operational Support
- Provide general administrative support to the ITS Business Operations team
- Assist with data entry reporting and basic analysis tasks
- Support documentation templates and process tracking activities
- Perform other related duties as assigned
Qualifications
Required
- Must be registered for the Fall semester at SAIT; full-time status is not required and non-credit course enrolment is acceptable
- Strong attention to detail and organizational skills
- Ability to work with data spreadsheets and documentation
- Effective written and verbal communication skills
- Ability to work independently and follow defined processes
Preferred
- Interest in IT operations business operations or service management
- Familiarity with Microsoft Excel SharePoint or similar collaboration tools
- Coursework or interest in IT business information systems or data-related disciplines
Skills & Competencies
- Organizational and time-management skills
- Analytical and problem-solving ability
- Willingness to learn and adapt in a professional environment
- Strong interpersonal skills and ability to work collaboratively
- Discretion and professionalism when handling operational information
Working Conditions
- Office and/or hybrid work environment
- Use of standard office equipment (computer phone printer)
- Flexible scheduling aligned with academic commitments
Physical & Sensory Requirements
- periods of sitting and computer use
- Visual attention to detail for data review and documentation
We sincerely thank all applicants for their interest in this opportunity. We understand how important communication is and we are committed to following up with every candidate. Please know that each application is thoughtfully reviewed and you will hear from us either way.
Together we build bold futures
At SAIT we equip you with the resources you need to shape bold futures for yourself and our communities. We offer a comprehensive package including:
- Generous top-up in lieu of time off and benefits
- Professional development opportunities through access to LinkedIn Learning and discounted Continuing Education and Professional Studies courses
- Access to Greenshield for virtual therapy at a reduced rate to support your well-being
- Ability to contribute to RRSP or TFSA with reduced group rates
- Excellent dining options on campus
- Free access to our fitness facilities and group fitness classes
About SAIT
At SAIT were building bold futures. Were a community of tenacious problem-solvers inventive thinkers and passionate collaborators who believe in doing work that matters.
Named one of Albertas Top Employers were driven by a desire to create an impact in our community. If youre looking for a place where purpose meets possibility youve found it here.
Were committed to community and belonging
Community and belonging is essential to achieving SAITs vision to be a global leader in applied education. We encourage applications from women Indigenous people racialized people people with disabilities people from gender and sexually diverse communities and/or people with intersectional identities. Learn more about Community and Belonging at SAIT.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Intern
About Company
The Southern Alberta Institute of Technology (SAIT) offers hands-on degree, diploma, certificate, continuing education and corporate training programs to develop the skills and knowledge employers demand.
