Field Sales Support Executive
Casablanca - Morocco
Job Summary
Do You Want to Build Your Career in a Work Culture That Lets You Achieve More
This new role focuses on building strong longterm partnerships with our customers in Morocco and the wider North Africa region. Reporting directly to the Sales Manager Energy & Infrastructure North Africa you will have the opportunity to collaborate with inspiring colleagues in a dynamic and fastmoving environment.
As a technical and commercial support you will play a central role in identifying growth opportunities while ensuring high customer satisfaction through rapid response and dedicated service.
Do You Want to Work in an Environment Where All Voices Are Respected We will enable and empower you to
- Deliver aftersales technical support. Provide fast reliable onsite support to customers solving technical issues and ensuring the painting process meets specifications.
- Improve customer operations. Identify ways to optimize customers equipment processes stock control and forecasting so they can work more efficiently and increase their use of Hempel products.
- Provide support across internal teams. Work closely with Sales Customer Service Production and Logistics to support customer projects and ensure smooth execution in the field.
- Conduct inspections and reporting. Carry out onsite testing quality checks and prepare inspection reports documenting any nonconformities to protect Hempel and reduce risks.
- Build strong customer relationships. Support customers with training handle questions and complaints share insights with the commercial team and help identify new opportunities to grow business.
Do You Want to Work in a Safe Inclusive and Equitable Environment Heres what it takes to become our next team member.
- Proven experience in Technical Coating Advisory.
- Strong ability to engage commercial customers with a customercentric approach.
- Excellent communication and problemsolving skills.
- Ability to work closely with the sales team and manage priorities effectively.
- Proficiency in Microsoft tools including Office applications.
- Willingness to travel when required.
- Proficiency in English and Arabic both written and spoken.
In this role youll enjoy the chance to build a strong professional network across the region. Youll have room to shape the way you work upgrade the quality of service of the region while contributing to meaningful longterm partnerships.
Sound like a good match
To apply for this position please submit your application/motivation letter with a CV in ONLY in English via our recruitment system by clicking the link Apply.
Application due
Seniority Level
AssociateJob Functions
Business Development Consulting Product Management Project Management Quality AssuranceIndustry
Chemicals
At Hempel youre welcomed to a global community of 7000 colleagues around the world. A workplace built on shared trust mutual respect and support for each other.
Were on a mission to double our impact. To succeed we need bright minds and team is why from day one your input ideas and initiative are not only welcomed but returnyou will enjoy great opportunities for development in a growing global company and be part of the solution by contributing to our global impact.
At Hempel we are committed to everyone feeling safe valued and treated equally in an environment where each employee can bring their authentic selves to work. We believe that inclusion is key to innovation and by bringing together the most diverse perspectives and talents we can achieve great things together.
About Company
Hempel is a growing business, both geographically and in its fields of work. This gives us unique opportunities to develop our skills and explore different ways of working.