Zendesk Expert Implementer C1C2
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Posted on:
Vacancies:
1 Vacancy
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Job Summary
Zendesk Expert Implementer (CX Systems Architect) (BOG) C1/C2
Bogotá Colombia (On-site)
Full-Time Senior Level
Role Summary
We are hiring a Zendesk Expert Implementer to lead end-to-end implementations across complex CX environments.
This is a technical strategic role focused on architecture automation and integrations.
Key Responsibilities
- Lead full Zendesk implementations (Discovery Go-live)
- Design scalable workflows across Zendesk Suite
- Build automations triggers SLAs and roles
- Develop integrations using APIs webhooks Zapier Workato
- Build/customize apps using Zendesk App Framework (ZAF)
- Create dashboards and reporting (Explore / BI tools)
- Translate business needs into technical solutions
Requirements
- English: C1 / C2 (mandatory)
- Strong Zendesk Suite expertise
- JavaScript JSON Liquid
- REST APIs & integrations
- Data architecture & reporting knowledge
Nice to Have
- Zendesk certifications
- Salesforce / HubSpot / Intercom integrations
- SQL / Python
Experience
- 35 years in Zendesk / CX systems
- Background in systems / engineering
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Send:
- Updated Resume
- Updated LinkedIn Profile
- Short note: Why should we hire you
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