Zendesk Expert Implementer C1C2
Share
Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Zendesk Expert Implementer (CX Systems Architect) (BOG) C1/C2
Bogotá Colombia (On-site)
Full-Time Senior Level
Role Summary
We are hiring a Zendesk Expert Implementer to lead end-to-end implementations across complex CX environments.
This is a technical strategic role focused on architecture automation and integrations.
Key Responsibilities
- Lead full Zendesk implementations (Discovery Go-live)
- Design scalable workflows across Zendesk Suite
- Build automations triggers SLAs and roles
- Develop integrations using APIs webhooks Zapier Workato
- Build/customize apps using Zendesk App Framework (ZAF)
- Create dashboards and reporting (Explore / BI tools)
- Translate business needs into technical solutions
Requirements
- English: C1 / C2 (mandatory)
- Strong Zendesk Suite expertise
- JavaScript JSON Liquid
- REST APIs & integrations
- Data architecture & reporting knowledge
Nice to Have
- Zendesk certifications
- Salesforce / HubSpot / Intercom integrations
- SQL / Python
Experience
- 35 years in Zendesk / CX systems
- Background in systems / engineering
Apply
Send:
- Updated Resume
- Updated LinkedIn Profile
- Short note: Why should we hire you
SEO -Li Keys
Zendesk Implementation Zendesk Expert Zendesk Architect CX Systems Engineer Customer Experience Platforms Zendesk Support Suite Zendesk API ZAF Zendesk Developer CRM Integration CX Automation Helpdesk Systems SaaS CX Technical Implementation Customer Support Systems Workflow Automation REST API Integration Looker Studio BI Reporting Customer Operations Tech
