Service Delivery Cordinator
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Service Delivery Coordinator
The Service Delivery Coordinator is responsible for coordinating the daily operation of the services delivered to the client ensuring SLA compliance supporting the Account Manager in contract management and serving as the operational point of contact between the client and the internal technical teams while working across different projects assigned by one of our clients.
Key Responsibilities
- Serve as the single point of contact for the client
- Ensure the delivery of services under the contract
- Coordinate consultants client stakeholders sales and internal administration
- Manage operational escalations
- Ensure contractual compliance
- Coordinate billing reporting and client audits
Candidate Profile
- Languages: English advanced/fluent.
- Education: Degree in Systems Engineering Business Administration or related fields.
- Experience: 3-5 years in support service coordination or operations roles.
- Knowledge: KPI/SLA reporting and analysis Project Management.
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This job description is not designed to contain a comprehensive listing of activities duties or responsibilities that are required. Nothing in this job description restricts managements right to assign or reassign duties and responsibilities at any time.
K2 Partnering Solutions is an equal employment opportunity/affirmative action employer. We do not discriminate on the basis of an individuals actual or perceived race color creed religion national origin ancestry citizenship status age sex or gender (including pregnancy childbirth and pregnancy-related conditions) gender identity or expression (including transgender status) sexual orientation marital status military service and veteran status physical or mental disability genetic information or any other characteristic protected by applicable federal state or local laws. Our team is dedicated to this policy with respect to all terms and conditions of employment including recruitment hiring placement promotion transfer training compensation benefits employee activities access to facilities and programs and general treatment during employment.
