Manager, Consumer Compliance

Whats the role

Youll play a key role in supporting how Westpac manages specialised customer compliance including product governance hardship and remediation activities. Working closely with product risk and compliance teams youll help monitor analyse and report on related risks across the end-to-end product lifecycle.

In this role youll provide practical compliance advice respond to governance queries and support the implementation of relevant policies. Youll build strong relationships with stakeholders while maintaining an independent compliance lens helping teams understand their obligations and manage risk in a clear and pragmatic way.

Youll be part of a collaborative compliance team focused on delivering quality outcomes for customers and continuously improving how we work.

This is a full-time permanent role based in Sydney Adelaide or Melbourne with flexible working options available.

What do I need

Youll bring a compliance mindset and a practical solutions-focused approach. To do well youll need:

• Experience in risk compliance or governance roles within a complex or regulated environment
• The ability to analyse information and produce clear reporting and insights
• An understanding of product governance compliance obligations or conduct risk
• Strong stakeholder engagement skills and confidence providing advice
• A proactive organised approach and the ability to work independently while collaborating with others

Why join us

Were obsessed with becoming our customers #1 banking partner for life and were looking for people who are passionate about helping us achieve that return were committed to making Westpac the best place to work in the country. Here are just a few of the ways were already doing that:

• Special offers on banking products and discounts from top brands including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance and a variety of leave options including Culture Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to give back to the Community by getting involved in our many volunteering initiatives.

Create your future today

To get started simply click on the APPLY or APPLY NOW button

Were all about creating a supportive and inclusive community. We welcome everyone no matter your age gender background or abilities. We also provide additional support to welcome our veterans Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process you can find out more information and additional contact details by visiting thePeople with Disability and/or needing Accessibility Requirementspage on ourwebsite.