Homelessness Case Manager

• 2 Max Term Contract roles
  • 1 - Maternity Leave contract for 12 months Full Time
  • 1 Max term contract for 9 months Part time (3days per week)
• Working locations including Christies Beach Adelaide CBD Marion & Noarlunga
• Great pay rate of $45.64/hour Super Salary Packaging
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values we advocate for a fairer Australia to meet the growing needs of people across the country. Together were building hope and possibility for all. Find out more about us and our purpose.

Your Opportunity

Are you ready to make a difference Join us to provide case management services that guide tenants and their families through challenges helping them build a brighter future.

Toward Home Prevent is a homelessness prevent service who work with tenants and other household members who are at risk of losing their tenancy. We provide coordinated support services to develop goal-orientated personal support plans to enable consumers to access services to find and sustain tenancies.

Youll create personalized goal-oriented support plans that connect clients to essential resources and inspire positive change. Your energy and dedication to enhancing client engagement well-being and independence will be key in stabilizing homes and transforming lives. If youre passionate about making an impact and fostering community wed love for you to be a part of our mission! Lets work together to create a welcoming environment for everyone!

Your key responsibilities will be to:

• Provide ongoing person-centred support coordination to clients at risk of homelessness
• Take receipt of intake assessment and case plans and deliver all aspects of the intake and assessment process
• Provide outreach service and ensure all client files are comprehensive and maintained in line with Mission Australia protocols
• Complete a range of administrative duties including database entry and maintenance statistical service summaries reports referral letters goal plans etc
• Work with other caseworkers stakeholders and partners including Toward Home staff to achieve client case plan goals

Requirements for Success

• Hold a relevant degree and at least 1 years experience in a similar role
• Demonstrated professional approach to the role including the ability to maintain professional boundaries
• Case management case co-ordination strong collaboration skills
• Be self-motivated with an inspiring can-do attitude
• Collaborate with a network of services which will require the need for regular travel to sites and services
• A current and valid Drivers licence

Before starting work with us you will need to undertake a national police history check qualifications and referee checks and have a clearance to work with children/vulnerable people.

Your benefits

• Rewarding work every day you know youre making a real difference
• Not-for-profit salary packaging reducing your tax (details via AccessPay)
• Free external confidential counselling and access to chaplaincy support
• Volunteering opportunities
• Opportunity to purchase additional annual leave
• Extra leave including Mission Australia Thank You Day & Work Anniversary Day off

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender age ethnicity race cultural background disability religion and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So whoever you are if youre skilled and actively support our purpose and values you would be welcome at Mission Australia.

If you live with disability and require support to submit your application please email or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application please contact us at

Find out more about a career with Mission Australia.

How to apply

Click Apply and send your application today!

As a committed Circle Back Initiative employer we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you.