YourLiebherrCareer Digital Solutions Specialist Heavy Equipment

Essential Job Duties:

• Acts as the central point of contact for DiSC-Products for internal and external customers.
• Manages internal and external technical requests for the digital solutions of our machines and customers.
• Offers proactive advice and support for our customers in digital solutions.
• Is active in the sale of digital products and services.
• Develops presentations either independently or in conjunction with available resources to present to external and internal stakeholders.
• Conducts customer consultations and internal support for our digital solutions.
• Relays information from customer visits to the appropriate department managers as required.
• Works as a team with all departments to ensure strong positive solutions to customer issues are developed and implemented resulting in maximum customer satisfaction.
• Performs continuous maintenance of new devices or administration of customer accounts incl. interfaces.
• Consults with customers for the optimization of processes.
• Develops training programs to maximize product knowledge of company (internal and external) staff and to achieve increased market share across the product range.
• Conducts training for the platform to internal and external customers and provides representation for overarching coordination with customers sales service and training.
• Representation in overarching coordination (customers service sales training).

Education and Experience:

• Associate degree in related field with 3 - 5 years of experience or a combination of education and experience equivalent to 5 or more years.

Additional Requirements:

• Travel domestically and internationally up to 50% of the time.
• Ability to obtain and maintain a valid driver license and passport.
• Ability to work overtime as well as on weekends or on call duty

An interesting and ambitious role in a successful international company. We offer a secure work environment with a comprehensive benefits package that includes major medical dental and vision insurance 401K plan with company match paid vacation and personal days and competitive salary.

Have we awoken your interest Then we look forward to receiving your online application. If you have any questions please contact Jose Matrille.

Liebherr-America Inc. and its US affiliates are Equal Opportunity Employers. Employment decisions are made without regard to race color religion national origin gender sexual orientation gender identity age physical or mental disability genetic factors military/veteran status or other characteristics protected by law.
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