SO# 435 Senior Digital Accessibility Specialist OIT Department

The resource(s) covered under this SO will:
Work with the Office of Innovation and Technology (OIT) Digital Services team in its efforts to build a sustainable enterprise-wide digital accessibility program. This initiative builds on foundational work already undertaken by the internal digital services team and aims to establish lasting policies standards tooling and organizational capacity to ensure that all City digital services and technology are accessible to residents with disabilities in compliance with Title II Section 508 and WCAG 2.1 AA standards.

Position overview / Statement of Work
The Senior Accessibility Specialist will serve as the lead technical and strategic resource for designing implementing and institutionalizing the City s digital accessibility program across and content creation pipelines throughout the city. During the first six (6) months at 37.5 hours per week the resource will assess the City s current digital accessibility posture develop an enterprise accessibility framework and roadmap establish testing and remediation workflows and work to embed digital accessibility practices into procurement design and development processes.
During the subsequent six (6) months the resource will transition to an advisory and sustainment role providing ongoing guidance training quality assurance reviews and program maturation to ensure the City can maintain and advance its accessibility efforts independently. The resource will work closely with OIT s Digital Services team departmental stakeholders and vendor partners to ensure that accessibility is integrated across the full lifecycle of digital products and services.

Work activities:

• Identify non-compliant digital properties (websites applications PDFs forms kiosks) in context of WCAG 2.1 AA standards
• Implement the standard operating procedure for digital document creation and publishing Establish and develop automated and manual accessibility validation workflows including tooling recommendations integration with CI/CD pipelines and quality assurance checkpoints for design development and procurement processes.

Skills/experience of the assigned staff:
Required

• Minimum 5 years of professional experience in digital accessibility including hands-on auditing remediation and program development.
• Deep expertise in WCAG 2.1 AA / AAA Section 508 ADA Title II and assistive technology (screen readers magnifiers voice input switch devices).
• Demonstrated experience designing and implementing enterprise accessibility governance frameworks policies and testing processes.
• Proficiency with accessibility testing tools (e.g. axe JAWS NVDA) and experience integrating automated accessibility checks into CI/CD pipelines.

Highly Desired/Preferred

• Experience working in or with government agencies particularly on large-scale digital transformation or accessibility compliance initiatives.
• Experience with Mobile App accessibility testing
• Familiarity with content management systems (e.g. WordPress) and common government technology platforms with an understanding of how to embed accessibility into CMS workflows.
• IAAP certification (CPAC CPWA CPACC or WAS) or equivalent professional credential.
• Experience with inclusive design methodologies user research with people with disabilities and plain-language content strategy.