Oracle Cloud R2R Support

Austin, TX - USA

Monthly Salary: Not Disclosed

Posted on: 9 days ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Oracle Cloud R2R Support

Job Location: Austin TX

Job Mode: Onsite

Contract Duration: 12 Months

W2 candidates are only preferred

US Citizen Green Card GC EAD are only preferred

Local Candidates will be a preference

Summary

Were hiring an Oracle Cloud R2R (Fixed Assets/Leases) support professional to provide post-production (Operate) L2/L3 support-resolving close-critical incidents driving root-cause fixes and improving runbooks/monitoring in line with the Operate Support JD structure in the attached file.

Responsibilities

Provide L2/L3 production support for Oracle Fixed Assets and Lease Accounting including incident triage defect resolution and RCA to prevent repeat issues.
Support month-end/quarter-end activities (posting/accounting reconciliations and close readiness) and coordinate cross-functional resolution with Finance/IT.
Troubleshoot FA/Lease transactions and accounting outcomes (e.g. asset additions/adjustments/retirements depreciation runs lease schedules remeasurements/terminations) and related downstream impacts.
Monitor and support integrations/data loads and batch jobs (e.g. FBDI/APIs/OIC or similar middleware) including error handling and reprocessing.
Maintain runbooks/SOPs/knowledge articles; support controlled production changes/minor enhancements.
Support Oracle quarterly update readiness (impact review regression testing coordination production validation).

Requirements

5 years Oracle Financials/ERP Cloud experience with hands-on production support in Fixed Assets and/or Lease Accounting.
Strong troubleshooting documentation and stakeholder communication skills expected in Operate delivery.

Preferred / Nice-to-Have
ITIL-based support experience; ServiceNow/Jira familiarity.
OTBI/BI Publisher validation exposure.

What Success Looks Like (first 90 days)
Fewer close-critical FA/Lease incidents through faster triage RCA and improved monitoring.
Documented runbooks for top FA/Lease support scenarios and repeatable close-time playbook.

Job Title: Oracle Cloud R2R Support Job Location: Austin TX Job Mode: Onsite Contract Duration: 12 Months W2 candidates are only preferred US Citizen Green Card GC EAD are only preferred Local Candidates will be a preference Summary Were hiring an Oracle Cloud R2R (Fixed Assets/Leases) ...