Admin Support Associate
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Job Location:
Winston Salem, NC - USA
Monthly Salary:
Not Disclosed
Posted on:
9 days ago
Vacancies:
1 Vacancy
Job Summary
Position Summary
The Office of Admissions at Winston-Salem State University ( WSSU ) is seeking an Administrative Support Associate to join their team! Are you passionate about providing top-notch customer service and excel in managing documents and data Do you thrive in a fast-paced dynamic environment If so we invite you to join our team at WSSU as the Primary Internal Customer Service Contact for the Office of Admissions! Key Responsibilities: Customer Service Excellence: Serve as one of the main points of contact for internal customer service within the Office of Admissions. Provide exceptional communication and presentation skills (both written and oral) to students parents faculty staff and others while maintaining appropriate confidentiality. Document Management & Processing: Coordinate and process recruitment documents contact cards telephone inquiries email requests and other recruitment documents into the prospective student database. Download web applications and process new student credentials for admission. Perform CRM data imports and ensure data integrity across all systems. Information/Records Administration: Demonstrate accuracy and effectiveness in working with computerized data systems particularly Banner. Adhere to all FERPA rules and regulations and WSSU Data Standards. Competencies: Communication: Exhibit superior verbal and written communication skills. Ability to engage effectively with a varied group of stakeholders. Coordination & Reporting: Efficiently manage and process a variety of admissions documents. Ensure timely and accurate preparation and review of electronic admission folders and decision sheets. Problem-Solving: Anticipate and troubleshoot the needs of the Admissions staff. Provide primary support for building skills across the data entry team and promote the Universitys cultural values. Information/Records Management: Maintain high standards of accuracy in data entry and adherence to data standards and regulations. Why WSSU At Winston-Salem State University we are committed to fostering a supportive environment where every member of our community can thrive. We offer competitive benefits opportunities for professional growth and a vibrant campus life. Join us in making a difference in our students lives and our institutions future. Equal Opportunity Employer: WSSU is an equal opportunity employer and welcomes applications from all qualified individuals. Apply now and become a vital part of our Admissions team contributing to the success of our students and the university community!
Preferred Years Experience Skills Training Education
Data Management: Skills in importing/exporting cleaning and validating data within a CRM . Admissions Knowledge: Familiarity with undergraduate transfer or special student application processes. Technical Proficiency: Strong MS Office Excel skills; basic understanding of HTML familiarity with SFTP or secure file transfer tools for uploading or retrieving data files Administrative Experience: Experience in higher education administration or customer relationship management. Attention to Detail: Ability to manage high-volume data entry with precision such as processing transcripts test scores or application documents.
The Office of Admissions at Winston-Salem State University ( WSSU ) is seeking an Administrative Support Associate to join their team! Are you passionate about providing top-notch customer service and excel in managing documents and data Do you thrive in a fast-paced dynamic environment If so we invite you to join our team at WSSU as the Primary Internal Customer Service Contact for the Office of Admissions! Key Responsibilities: Customer Service Excellence: Serve as one of the main points of contact for internal customer service within the Office of Admissions. Provide exceptional communication and presentation skills (both written and oral) to students parents faculty staff and others while maintaining appropriate confidentiality. Document Management & Processing: Coordinate and process recruitment documents contact cards telephone inquiries email requests and other recruitment documents into the prospective student database. Download web applications and process new student credentials for admission. Perform CRM data imports and ensure data integrity across all systems. Information/Records Administration: Demonstrate accuracy and effectiveness in working with computerized data systems particularly Banner. Adhere to all FERPA rules and regulations and WSSU Data Standards. Competencies: Communication: Exhibit superior verbal and written communication skills. Ability to engage effectively with a varied group of stakeholders. Coordination & Reporting: Efficiently manage and process a variety of admissions documents. Ensure timely and accurate preparation and review of electronic admission folders and decision sheets. Problem-Solving: Anticipate and troubleshoot the needs of the Admissions staff. Provide primary support for building skills across the data entry team and promote the Universitys cultural values. Information/Records Management: Maintain high standards of accuracy in data entry and adherence to data standards and regulations. Why WSSU At Winston-Salem State University we are committed to fostering a supportive environment where every member of our community can thrive. We offer competitive benefits opportunities for professional growth and a vibrant campus life. Join us in making a difference in our students lives and our institutions future. Equal Opportunity Employer: WSSU is an equal opportunity employer and welcomes applications from all qualified individuals. Apply now and become a vital part of our Admissions team contributing to the success of our students and the university community!
Preferred Years Experience Skills Training Education
Data Management: Skills in importing/exporting cleaning and validating data within a CRM . Admissions Knowledge: Familiarity with undergraduate transfer or special student application processes. Technical Proficiency: Strong MS Office Excel skills; basic understanding of HTML familiarity with SFTP or secure file transfer tools for uploading or retrieving data files Administrative Experience: Experience in higher education administration or customer relationship management. Attention to Detail: Ability to manage high-volume data entry with precision such as processing transcripts test scores or application documents.
Required Experience:
IC
