Business Operations Analyst, AWS WWPS SSBO Business Operations

The Senior Business Operations Analyst will serve as a key driver in managing and executing critical internal Public Sector cadences and deliverables. This role requires a strategic analytical mindset combined with strong program management capabilities to ensure timely high-quality delivery of business operations initiatives across global Public Sector.

Key job responsibilities
Data Analysis & Reporting
- Conduct in-depth analysis of business performance metrics examining data from multiple angles to uncover insights
- Maintain internal reports with focus on data collection validation and synthesis to ensure accuracy and reliability
- Develop automated reporting solutions that reduce manual effort and improve data accuracy
- Prepare executive-ready presentations translating raw data into compelling narratives that inform leadership decisions

Process Improvement & Tool Management
- Identify opportunities to streamline workflows and eliminate redundancies
- Master new tools and analytical techniques while continuously improving mechanisms used across the team
- Document standard operating procedures creating playbooks that enable consistent execution
- Develop user training and enablement materials to drive tool adoption across the organization
- Monitor tool utilization and effectiveness to inform future enhancements

Program Coordination & Support
- Support the planning and execution of Fast Start Gap-to-Green and other Public Sector activities
- Handle tactical details that keep programs running smoothly

Stakeholder Support & Communication
- Respond to inquiries from stakeholders regarding program status data requests and deliverable requirements
- Prepare briefing materials talking points and supporting documentation for leadership meetings
- Facilitate communication between program managers and regional stakeholders
- Support change management efforts by communicating updates and gathering feedback

About the team
AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

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Inclusive Team Culture
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Mentorship & Career Growth
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Work/Life Balance
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- Bachelors degree in Business Administration Finance Economics Computer Science Engineering or related field
- Experience with sales CRM tools such as Salesforce or similar software
- Experience defining refining and implementing sales processes procedures and policies or equivalent
- Experience using Microsoft Excel to manipulate and analyze data

- 5 years of finance business management and sales operations experience
- Experience working within a high-growth technology company

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at VA Arlington - 88100.00 - 154100.00 USD annually