OnSite Specialist Napa, CA

Position summary:

Utilizes a wide array of knowledge technicalskillsand critical thinking abilities tofacilitatejob functions during surgical procedures as well as preoperative and postoperative equipment management.

Essential duties & responsibilities:(detailed description)

• Provides clinical surgical support by managing all relevant equipment.

• Anticipates related device needs of the O.R. staff and surgeon during surgical procedures.

• Is responsible fortrouble-shootingandmaintainingStryker equipment and or other related devices.

• Works with surgeons O.R. personnel central processing biomedical and all other related personnel.

• Maintains knowledge base of equipment and disposable products through Stryker education training programs.

• Provide physicians and OR personnel with information on new and current products.

• Must be able to accurately and honestly record and report data metrics related to all specific job functionson a monthly basis.

• Responsible formaintainingup-to-date account information to ensure continuoushigh levelsof service at theaccount;including all vendor credentialing required by the account.

• Accurately records and reports all surgical procedure information.

• Adheres to all Stryker and medical facility policiesstandardsand procedures.

• Analyze and resolve both routine and non-routine product issues expediently using independent judgment.

• Maintain professional appearance workethic and attitude required by Stryker and the medical facility.

• Adhere to (HIPAA) and other related patient confidentiality policies and procedures.

• Provide support/coverageonallshiftsat your assigned account as wellas providesupport/coverage atotheraccountin and outsideyourregion; other shifts might includeon-call overnight and weekends; other accounts might require overnight travel.

• Note: Assigned shifts may change without notice based on account/business needs this may include a rotating shift (which is a shift that has rotating/changingdays of the week ANDstart and end time)

Operating Room (OR) In-Room Technical Support

• Set up Stryker video towers booms lights and integrated suite equipment to surgeon specifications.
• Verify equipment functionality routing and camera/monitor settings prior to the procedure.
• Provide real-time intraoperative troubleshooting of Stryker andsupportedthird-party systems.
• Support teleconferencing DICOM transfers and EMR connectivity when applicable.
• Educate OR staff on Stryker equipment functionality proper usage and troubleshooting.
• Facilitate equipment and instrumentation repairs in accordance with service contracts.
• Collaborate with OR and SPD teams to ensure availability of instrumentation and equipment communicating delays or rapid turnover needs proactively.

Education & special trainings:

• Bachelors DegreeAssociates Degreeor equivalentcertificationspreferred.

• Applicable for Specialists working in Sterile Processing Department:HSPACRCST Certification within 6 months of start date and on time yearly renewal

Qualifications & experience:

• Operating Room experience and demonstrated knowledge of anatomy surgical procedures and techniques preferred.

• Basic computer skills including Microsoft Office strongverbaland written communication interpersonal and organizational skills are essential.

• The ability toquickly efficiently and effectivelytroubleshoot issuesinthe moment indemanding high stress situations.

• The ability to provide support/coveragenot only atyour assigned accountduring your assigned shiftbut also on other shifts that needadditionalsupport. Note: Assigned shifts may change without notice based on account/business needs this may include a rotating shift (which is a shift that has rotating/changing days of the week AND start and end time)

• The ability to provide on-call services as required by the hospital/account which may include overnight and weekends.If the account contract includes on-call services you must be within 45 minutesdriving distance from the account.

• The ability to provide support/coverage at other accounts in otherregions whichmay includeovernight travel

• $26.10 per hour plus bonus eligible benefits.

Physical & mental requirements:

• Ability to exert up to 50lbs of force occasionally and/or up to 20lbs of force to constantly move objects.

• Ability to remain standing and/or walking for an extended period of time.

• Must have near visual acuity (corrected) color vision mobility bending standing stooping and finger dexterity.

• Must be able toobserveand correct minute inconsistencies (e.g.in the printed word product appearance etc.).

• Excellent analytical skills.

• Excellent interpersonal skills.

• Excellent equipment problem-solving skills.

• Excellent time management skills withabilityto use independent judgment and critical thinking effectively.

• Must be able to explain and generate detailed guidelines and procedures.