Claims Service Specialist I Hybrid
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Job Location:
Quincy, WA - USA
Monthly Salary:
Not Disclosed
Posted on:
6 days ago
Vacancies:
1 Vacancy
Job Summary
At Arbella were focused on people. We work hard to attract and retain the best. That means providing a great work environment encouraging work/life balance offering flexible work arrangements and competitive salaries and benefits packages. We invest in our employees and encourage them to grow so that we too can grow as a company.
Other perks include:
Company nurse nutritional counseling and mental health resources
Tuition assistance programs
Opportunities to get involved: Arbella Activities Committee Diversity and
Inclusion Council and more
A company committed to community: volunteer opportunities employee-
led community efforts and the Arbella Insurance Foundation
Robust training mentorship and professional/personal development
programs
Colleagues who genuinely care about each other
Arbella is committed to building a workplace thats diverse inclusive and equitable for everyone. Weve created a culture that supports a diverse workplace where all are valued for their talents and are empowered to reach their full potential.
Its no wonder our employees have voted Arbella one of the Boston Business Journals Best Places to Work every year since 2009!
Join a Best Place to Work Company!
Claim your future with Arbella! If youre looking for a dynamic opportunity to help customers through their toughest challenges youre in the right place.
Key Responsibilities
Timely completion of all case activities maximizing customer service and minimizing net loss payout.
Contacts all insureds claimants and witnesses that may have information relating to the loss either in person by telephone or in writing.
Inputs and retrieves information using the automated claims system requests checks form letters and other correspondence through the automated claim system.
Evaluates case facts determining coverage liability and reserves and reports on settlement; maintains a reminder system.
With guidance negotiates settlements with individuals attorneys and other insurance carriers within their granted settlement authority level.
Will keep management informed of activities and problems with in assigned area of responsibility.
Pursues subrogation and may arrange for salvage to obtain the maximum recovery.
Provides information to all interested parties including the local agents by answering routine questions regarding the status of the claim.
Maintain claim files and document claim file activities in accordance with established procedures.
Will successfully complete all required in-house training.
Performs other related duties as required or requested.
Manage and track all claims referred to Subrogation counsel.
Daily navigation and management of E-Subro Hub.
Prepare well written contentions for arbitration filings when liability and damages are in dispute.
What will you need
- A true commitment to customer service excellence through positive effective and diplomatic oral and written communication skills
- Highly effective time management skills
- Strong attention to detail accuracy fairness and impeccable organization
- A passion for helping others
- Some customer service work experience preferred
High levels of performance will be recognized and rewarded!
Our current reasonable and good faith estimate of the annual salary or hourly wage range for this position is approximately $49010 ($26.00 an hour) - $51008 ($27.09 an hour) based on a variety of factors including but not limited to relevant skills and experience.
Please note: The advertised pay range is not a guarantee or promise of a specific wage.
Required Experience:
IC
About Company
Join the Boston Business Journal’s #1 Best Place to Work! Founded in 1988 in Quincy Massachusetts, Arbella provides car insurance, home insurance and business insurance in Massachusetts and Connecticut, as well as business insurance in New Hampshire and Rhode Island. Financially stro ... View more
