New Employee Welcome Center Coordinator

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Job Category:

Employment Type:

Job Profile:

Job Summary:

Reporting to the New Employee Welcome Centers Manager this position will be responsible for the daily operations of the New Employee Welcome Center serving as the primary point of contact for routine onboarding activities and HR-related questions. The HR Coordinator will coordinate logistics distribute communications processes transactions and maintain records related to onboarding activities the New Employee Welcome Center supports in compliance with established policies and regulations. The position will triage and respond to basic inquiries escalating more complex questions and matters to the New Employee Welcome Center Manager or Division HR. Additionally the role will will work closely with LinkUW and the Office of Human Resources Internal Operations team to order supplies and maintain equipment. The position will assist in the training of Student Hourly employees and may contribute to the planning scheduling assignment and review of their work.

This position is expected to work onsite at a designated campus location 100% of the time.

Key Job Responsibilities:

• Audits and tracks compliance for various HR functions such as performance evaluations onboarding off boarding criminal background checks and credentialing

• Schedules logistics and secures resources for recruitment processes onboarding activities payroll functions and/or other HR related activities

• Manages the dissemination of HR related communications to various audiences under the direction of leadership

• Creates and maintains various HR specific reports databases and/or records to ensure compliance with established policies procedures and legal rules and regulations

• Serves as a point of contact to employees managers and internal and external stakeholders. Responds to inquiries and escalates more complex issues to the appropriate authorities

• Enters reviews and processes HR transactions according to established policies and procedures

Department:

• This position is located within the Office of Human Resources in the operational area of the Administrative Services Unit. The Administrative Services Unit (ASU) provides high-quality support to both administrative and academic divisions across campus. As a centralized resource ASU offers comprehensive and innovative human resources (HR) services. The New Employee Welcome Center is new and important initiative designed to create a more consistent and welcoming onboarding experience for new employees at UWMadison and will serve as a centralized hub for essential onboarding activities and HR support.

Compensation:

• The minimum starting salary for this position is $24.00 per hour.

• Actual pay is determined at hire and is based on experience and qualifications.

• This position offers a comprehensive benefits package including generous paid time off competitively priced health/dental/vision/life insurance tax-advantaged savings accounts and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. For a summary of benefits please see Qualifications:

  • Prior experience working in an administrative role in a professional office setting.

  • Excellent customer service skills which include patience attentiveness clarity as well as being timely responsive intuitive positive calm helpful; can listen and checks for understanding.

  • Effective oral written and non-verbal communication skills with internal and external customers.

  • Strong computer skills and use of software applications including MS Office Suite.

  Preferred Qualifications:

  • Experience in human resources or related field.

  • Ability to maintain a high level of attention to detail in an environment where distractions may occur and multi-tasking is often required.

  • Experience working in higher education.

  • Experience with auditing data collection data organization and/or preparing and filing reports.

  • Experience in a complex organization with multiple stakeholders and motivating groups.

  Education:

  • Required: High School Diploma

  How to Apply:

  • To apply for this position please click the Apply button. You will be prompted to upload the following documents: Cover Letter & Resume.

  • Please note when applying there will beonlyoneattachment field.You must uploadall your documents in the attachment field.

  • After reading the Job Summary and Key Job Responsibilities submit a cover letter containing specific firsthand examples of how your current knowledge skills and abilities or a past experience would support your success in the role. We value authenticity and transparency. Please ensure all responses reflect your personal experience. Applicants may be asked to elaborate on provided examples during the interview process.

  • Applicants should provide a resume detailing their training and experience relating to the required and preferred qualifications referenced above.

  • Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States a lawful permanent resident a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment. UW-Madison is not an E-Verify employer and therefore is not eligible to employ F1 STEM OPT Extension participants.

  • The application deadline is 11:59 pm on April 20 2026.

  Contact Information:

  Kayla Eckerty

  Relay Access (WTRS): 7-1-1. SeeRELAYSERVICEfor further information.

  Institutional Statement on Diversity:

  Diversity is a source of strength creativity and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity culture background experience status abilities and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching research outreach and diversity as inextricably linked goals.
  
  The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students faculty and staff serve Wisconsin and the world.
  

  The University of Wisconsin-Madison is an Equal OpportunityEmployer.

  Qualified applicants will receive consideration for employment without regard to including but not limited to race color religion sex sexual orientation national origin age pregnancy disability or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgroundsand encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings visit the Human Resources Workplace Poster website.

  To request a disability or pregnancy-related accommodationfor any step in the hiring process (e.g. application interview pre-employment testing etc.) please contact the Divisional Disability Representative (DDR)in the division you are applying make your request as soon as possible to help the university respond most effectively to you.

  Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct including sexual violence and sexual harassment.
  
  The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).
  
  The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies crime statistics for the previous 3 calendar years and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.