Area Manager, Fulfillment Nights
New Albany, OH - USA
Job Summary
Hims & Hers is the leading health and wellness platform on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable accessible and personal from diagnosis to treatment to delivery. No two people are the same so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions were making better health outcomes easier to achieve.
Hims & Hers is a public company traded on the NYSE under the ticker symbol HIMS. To learn more about the brand and offerings you can visit and . For information on the companys outstanding benefits culture and its talent-first flexible/remote work approach see below and visit the Role: As an Area Manager you will lead day-to-day operations within a specific area of our New Albany OH fulfillment center while driving excellence in safety quality and productivity. You will guide and develop a team of associates champion continuous improvement and partner across functions to deliver a best-in-class fulfillment experience for our customers. Reporting to the Operations Manager this role offers a hands-on opportunity to shape the growth and efficiency of our expanding fulfillment network. You will be part of a collaborative leadership team committed to building a safe inclusive and high-performing workplace where everyone can thrive. You will have full ownership over one or more operational areas leading a team of associates and ensuring all KPIs for safety quality and productivity are met. Success in this role will be measured by key metrics such as order accuracy on-time fulfillment labor efficiency and associate engagement. Ensure quality standards and productivity standards are achieved while never compromising safety as a top priority. Coach and manage employees set workload objectives as required to optimize staff & shift effectiveness. Interact with fulfillment management regarding any operating issues including root cause analysis and suggested solutions to help get back on track as smoothly as possible Responsible for troubleshooting and investigating errors or nonconformance within your functional area of ownership Facilitate and lead continuous improvement projects to support departmental initiatives/goals. Ensure all new employees are properly trained including delivery of staff training as needed. Responsible for elements of staffing (recruiting interviewing and selection) and talent management (performance management and activities to achieve performance objectives). Maintain department schedules to support fulfillment without delays. Plan and coordinate efficient transfer of materials and finished products throughout the warehouse. Responsible for maintaining proper inventory control procedures and documentation for all finished product produced stored and shipped from the warehouse fulfillment center. Adhere to all environmental health and safety SOPs regulatory requirements equipment policies and procedures including any department specific requirements. High School Diploma Or GED required Associates or Bachelors degree in Business Operations or related field preferred or equivalent leadership experience in a fulfillment or manufacturing environment 4-6 years of previous leadership and supervisory experience required Must be willing to work a flexible schedule Proactive and motivational customer focused attitude to help set the tone for an energetic work environment. Excellent communications skills both verbal and written. Strong prioritization and time management skills with attention to detail and accuracy. Proficient knowledge of computers and applications such as Microsoft Office (Word Excel) Google Docs and Gmail. Fulfillment center and shift management is highly preferred Offering competitive benefits are a top priority for our company; we are extremely proud of the benefits we are able to offer to employees. Some of the benefits our team members are able to enjoy include: A dynamic open & honest culture of collaborative co-workers where diverse perspectives are welcome & valued Competitive pay with equity compensation ESPP Plan Flexible PTO Holidays observances Quarterly Mental Health Days High-coverage medical dental & vision (FSA & HSA plan options) Pet Insurance One Medical Membership Disability Benefits Employee Assistance Program Life and AD&D Benefits Fitness stipend Backup childcare Family forming resources We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics wellness and a strong sense of belonging. If youre excited about this role we encourage you to applyeven if youre not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment including applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance the Los Angeles County Fair Chance Ordinance the California Fair Chance Act and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability please contact us at and describe the needed accommodation. Your privacy is important to us and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status including disability. Please do not send resumes to this email address. To learn more about how we collect use retain and disclose Personal Information please visit ourGlobal Candidate Privacy Statement. Required Experience: Manager
Schedule/Shift: Back Half Nights - Thurs - Sat. 5:30 PM - 6:00 AM.You Will:
You Have:
Our Benefits (there are more but here are some highlights):
About Company
Hims is a one-stop telehealth service for men's wellness and care, providing treatment options for hair loss, ED & more.