Director Financial Aid

Thank you for considering a career at Bon Secours Memorial College of Nursing!

Scheduled Weekly Hours:

Work Shift:

Summary of Primary Function/General Purpose of Position

Provides leadership accountability and daily management of the Financial Aid Office to administer federal state and institutional financial aid funding. Maintains regulatory compliance and protects the integrity of the financial aid services of the College. Creates and maintains quality customer service to students and partners.

Essential Job Functions

• Oversee full-service financial aid processing including document collection budgeting awarding FAFSA verification and loan certification for the College.
• Maintain current knowledge of federal and institutional policies and procedures regulating student aid. Maintain compliance with all regulations.
• Create maintain and comply with all timelines required by the institution and regulatory bodies.
• Manage and evaluate processes to allow for efficient and accurate reporting and processing of financial aid.
• Monitor Satisfactory Academic Progress of all students.
• Provide oversight and preparation for annual Single (A-133) audit.
• Proactive approach to identifying problems creating innovate solutions managing projects leading teams and implementing efficiencies and effectiveness using technology.
• Facilitate application of military and veteran affairs benefits to student financial aid awards.
• Coordinate financial aid functions with appropriate offices and as a part of integrated student service efforts.
• Work closely with the Business Office.
• Hire train and supervise Financial Aid staff in the essentials of customer service student outreach student financial planning and the necessary elements of financial aid compliance.
• Demonstrated knowledge of principles and processes for delivering excellent customer service including student needs assessment establishing quality standards and metrics for services and the evaluation of customer service.

This document is not an exhaustive list of all responsibilities skills duties requirements or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisor subject to reasonable accommodation.

Education

• Bachelor Degree (required)
• Graduate Degree (preferred)

Minimum Qualifications

• 3-5 years experience in higher education financial aid.
• Knowledge of the financial aid process to include a strong working knowledge of federal regulations and financial aid office operations.
• Knowledge of higher education processes best practices supervisory/personnel practices strong communication and technology skills.

Skills

• Working knowledge of higher education regulations
• Microsoft Office Suite
• Ability to lead and communicate with others.
• Explain financial aid operations to administrators faculty staff etc.

Bon Secours Memorial College of Nursingis an equal opportunity employer.

As a Bon Secours Memorial College of Nursing associate youre part of a Mission that matters. We support your well-beingpersonally and professionally. Our benefits are built to grow with you and meet your unique needs every step of the way.

What we offer

• Competitive pay incentives referral bonuses and 403(b) with employer contributions (when eligible)
• Medical dental vision prescription coverage HSA/FSA options life insurance mental health resources and discounts
• Paid time off parental and FMLA leave short- and long-term disability backup care for children and elders
• Tuition assistance professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:

It is our policy to abide by all Federal and State laws as well as the requirements of 41 CFR 60-1.4(a) 60-300.5(a) and 60-741.5(a). Accordingly all applicants will receive consideration for employment without regard to race color national origin religion sex sexual orientation gender identity age genetic information or protected veteran status and will not be discriminated against on the basis of disability. If youd like to view a copy of the affirmative action plan or policy statement for Mercy Health Youngstown Ohio or Bon Secours Franklin Virginia; Petersburg Virginia; and Emporia Virginia which are Affirmative Action and Equal Opportunity Employer please email . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact The Talent Acquisition Team at .