IT Infrastructure Analyst, Manufacturing

Default point of contact for BTS with the business; brokers contracts between BTS and the business and resolves client and BTS relationship issues. Manages and provides expert advice on the selection design justification implementation and business use of information systems. Analyzes business processes; elicits analyzes and documents business requirements; identifies alternative solutions assesses feasibility and makes recommendations typically seeking to exploit and leverage new or existing technology components. Translates business requirements into functional requirements; performs data and process modeling; manages change; and leads coordinates / performs testing verification and validation of requirements. 

Infrastructure Administrator in AbbVie Business Technology Solutions (BTS) youll have opportunities to contribute to the digital transformation of a leading biopharma company helping to create solutions that impact patients and their communities for the better. 

Provide direct support to an assigned area. Apply relevant principles to support projects and ongoing activities. Complete tasks which support a project or functional team. 

Responsibilities: 

• Understand the organizations vision goals and strategies. Takes ownership and lead role in coordinating Infrastructure operations systems and technology (servers storage networks and manufacturing end points) and related initiatives at the site level. 

• Understands the teams priorities appropriately and determines the teams critical success factors. Responsible for actions required by itself and delivery partners. 

• Establish and maintain high-quality relationships with all levels within the organization. Understand clients business needs and requirements. 

• Works with Global and Business IT teams to recommend and implement technologies and strategies within the local sites. Interacts with Managed service partners and Global peers to ensure that changes requests and incidents to the infrastructure operations at the site level are achieved following BTS Infrastructure services policies and standards. 

• May negotiate secure oversee and ensure that resources are available to meet the daily operational demands of the site. 

• Responsible for all aspects of resource coordination setting expectations communicating with stakeholders and delivering to meet business needs. 

• Ensures IT compliance and adherence to applicable internal and external regulations and guidelines for the Infrastructure Operations area (CCF servers and storage) 

• Maintain site metrics for operational support delivery overall health of IT infrastructure and develop continuous improvement initiatives to promote future health of the site. 

• Manages appropriate audit preparation and representation/participation and audit responses to GXP areas under the BTS Infrastructure operations (CCF servers storage and areas. 

• Responsible for coordinating local infrastructure operations projects maintenance contracts and expenses within budget. Inventory management and accuracy of local infrastructure operations (CCF servers and storage) assets as per Finance and BTS standards and policies. 

• Responsible for assuring that issues and requests assigned to the infrastructure operations team are resolved and completed appropriately and timely as established in the BTS Infrastructure Services organization metrics. 

Qualifications :

• Bachelors degree plus 6years technical experience or Masters degree plus 5years experience. 

• Infrastructure design and security hardening knowledge. 

• Project Management skills 

• Supervisory skills (1 - 3 years) 

• Experience Administration of servers and storage environments 

• Knowledge of qualification of computerized systems (servers PCs printers etc.) 

• Hardware and OS equipment skills (PCs MS Office applications Windows VMWare). 

• Administration and management of network devices (Cisco Palo Alto). 

• Best practices for a safe and controlled environment. 

• Clear interpersonal communication proofreading editing and formatting skills. 

Preferred: 

• Work experience in the pharmaceutical industry 

Additional Information :

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: 

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time ofthis posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic locationand we may ultimately pay more or less than the posted range. This range may be modified in the future. 

• We offer a comprehensive package of benefits including paid time off (vacation holidays sick) medical/dental/vision insurance and 401(k) to eligible employees.

• This job is eligible to participate in our short-term incentive programs. 

Note: No amount of pay is considered to be wages or compensation until such amount is earned vested and determinable. The amount and availability of anybonus commission incentive benefits or any other form of compensation and benefits that are allocable to a particular employee remains in the Companys soleand absolute discretion unless and until paid and may be modified at the Companys sole and absolute discretion consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity driving innovation transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more visit  & Puerto Rico applicants seeking a reasonable accommodation click here to learn more:

Work :

No

Employment Type :

Full-time