Quality Supervisor, MS Production

Hourly Wage: $24.75

DESCRIPTION/JOB SUMMARY

Provide leadership and expert-level support to the Quality Inspection team to ensure all products meet order specifications production standards and Food and Drug Administration (FDA) regulations

RESPONSIBILITIES/DUTIES

Effectively supervise the day-to-day operations of the Quality Inspection team and assist with managing and processing all time off requests via the time management system and ensure proper department staffing levels

Set goals and objectives measure outcomes to make sure goals are met conduct performance appraisals communicate objectives and address individual or group performance issues

Lead by example by exhibiting professionalism positivity and adhering to all company policies and procedures

Review quality assurance instructions assembly specifications and production schedules to determine the best method of conducting inspections and tests sequence of operations and work assignments

Collaborate closely with Production leadership to ensure proper product flow and address quality issues promptly to meet or exceed the expectations of our customers

Maintain a visible presence on the production floor and inspection areas

Train cross-train and rotate inspectors to maximize departmental productivity and efficiency and ensure compliance with new procedures in the Learning Management System (Litmos)

Conduct a daily review of nonconforming products and process rejected material for return to the manufacturing facility

Serve as a backup Inspector to perform final inspections on finished products and accessories evaluating aesthetics function and FDA compliance

Utilize the ProductionWare (Matrix) system and ensure that all pertinent product information is documented and recorded onto the Device History Record (DHR)

Track record distribute and analyze First Pass Yield (FPY) defects and monitor daily Key Performance Measurements (KPMs)

Serve as a quality representative in the Material Review Board (MRB) staff meetings validations and operations calls

Analyze data to identify abnormalities and trends

Work closely with Manufacturing Engineering to ensure ProductionWare (Matrix) build processes are accurate and updated as needed and in resolution of any process or operating issues or concerns

Assist with identifying out-of-tolerance conditions and initiate/revise procedures and work instructions to improve processes

Ensure all safety and security rules are strictly observed and any accidents incidents or injuries are promptly reported to management

Complete the annual CTPAT Security Training

Focus on continuous improvement and consistently demonstrate good business judgment

Work effectively with all Pride departments to exceed internal and external expectations

Pride retains the discretion to modify duties and/or assign other duties as necessary

REQUIRED SKILLS

Must be a friendly team player professional detail-oriented and honest

Must have the ability to:

Multi-task problem-solve and prioritize in a fast-paced working environment

Guide direct and motivate staff

Work independently with minimal guidance and apply good time management organizational and decision-making skills

Work with restricted information and maintain confidentiality when dealing with contacts outside of the organization

Determine the types of measurement tools/equipment needed to perform required tasks

Adapt to existing inspection equipment standards and techniques to accomplish unique measurement tasks for which they are not principally used

Apply measurement principles to specific problems in determining root cause and preventative action

Read interpret and follow instructions policies procedures process guidelines and blueprints

Travel for the company as business needs dictate

Lift/Push/Pull up to 40 lbs.*

*Employees will be provided with assistance lifting in excess of 40lbs. (i.e. another employee or a hoist)

Must have:

Relentless drive to achieve advancement and continuous improvement

Strong emotional intelligence and collaboration

A willingness to learn and/or adapt to new work methods

Intermediate working knowledge of Microsoft Office Word and Excel

Excellent verbal and written communication skills

Excellent mathematical skills to resolve measurement related problems

PREFERRED SKILLS

Basic working knowledge of medical mobility power chairs scooters and components preferred

REQUIRED EXPERIENCE

At least 5 years of Quality Assurance and/or Quality Inspection experience

At least 3 years of experience as a Lead or Supervisor directing the work of other employees in a manufacturing environment

PREFERRED EXPERIENCE

At least 5 years of experience in directing the work of other employees in a Quality Assurance role in a manufacturing environment as a Lead or Supervisor preferred

Current or previous successful employment experience with Pride Mobility Products Corporation preferred

REQUIRED EDUCATION

High School Diploma or GED

PREFERRED EDUCATION

Bachelors or Associate Degree in a Quality related field preferred

American Society for Quality (ASQ) certification preferred

REQUIRED QUALIFICATIONS

Must be legally authorized to work in the United States without sponsorship now or in the future

DETAILS

This job description is not intended to be all-inclusive

This is a safety sensitive position

In exceptional circumstances some of the physical requirements of this position may be modified or eliminated as a reasonable accommodation for a person with a disability as defined by the Americans with Disabilities Act

Pride Mobility Products/Quantum Rehab is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin physical or mental disability protected Veteran status age or any other characteristic protected by federal state or local law. Pride Mobility Products/Quantum Rehab is an Affirmative Action Employer with obligations under VEVRAA and Section 503 of the Rehabilitation Act of 1973 for protected veterans and individuals with disabilities.

If you are a person with a disability a disabled veteran or require a reasonable accommodation or assistance in completing an application for employment please contact our human resources department at 1- x1250.

Required Experience:

Manager