Collections Specialist – Administrator
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Job Location:
Phoenix, NM - USA
Monthly Salary:
Not Disclosed
Posted on:
4 days ago
Vacancies:
1 Vacancy
Job Summary
Fusion HCR is Hiring!
Position: Collections Specialist Administrator
Location: Phoenix AZ (Onsite)
Type: Contract (Open-Ended)
Industry: Technology / IoT
Position Overview
Fusion HCR is seeking a Collections Specialist Administrator to support a growing IoT-focused organization. This role will focus on managing accounts receivable resolving discrepancies and maintaining strong customer relationships across a high-volume portfolio.
The ideal candidate is detail-oriented customer-focused and thrives in a fast-paced environment with frequent internal and external communication.
Key Responsibilities
Collections & Account Management
Customer Interaction & Relationship Management
Reporting & Coordination
Preferred:
What Were Looking For
Position: Collections Specialist Administrator
Location: Phoenix AZ (Onsite)
Type: Contract (Open-Ended)
Industry: Technology / IoT
Position Overview
Fusion HCR is seeking a Collections Specialist Administrator to support a growing IoT-focused organization. This role will focus on managing accounts receivable resolving discrepancies and maintaining strong customer relationships across a high-volume portfolio.
The ideal candidate is detail-oriented customer-focused and thrives in a fast-paced environment with frequent internal and external communication.
Key Responsibilities
Collections & Account Management
- Manage and monitor assigned accounts to reduce delinquency through calls emails and follow-ups
- Research and resolve account discrepancies short payments and billing issues
- Review high volumes of transactions identify root causes and document resolutions
- Prepare and process account adjustments and reconciliations
Customer Interaction & Relationship Management
- Serve as a primary point of contact for collection-related inquiries
- Maintain professional communication with customers and internal stakeholders
- Negotiate payment solutions and drive timely resolution of outstanding balances
- Build and maintain strong client relationships through proactive communication
Reporting & Coordination
- Collaborate with internal teams (sales customer service etc.) to validate discrepancies
- Track and report account activity issues and resolutions to management
- Ensure accuracy and timeliness in all account updates and documentation
- Qualifications & Experience
- 3 years of experience in collections or accounts receivable
- Strong understanding of collections best practices and dispute resolution
- Experience working in high-volume fast-paced environments
- Excellent communication and customer service skills
- Strong organizational and problem-solving abilities
- Proficiency with Microsoft Office (Excel Outlook etc.)
- High attention to detail and accuracy in data entry
Preferred:
- Bachelors degree
- Automotive fleet or equipment-related industry experience
What Were Looking For
- Professional polished and customer-focused mindset
- Ability to manage multiple priorities and deadlines
- Strong negotiation and relationship-building skills
- Team-oriented with a proactive can-do attitude
Required Experience:
IC
About Company
Connecting Talent Faster, with absolute precision. Our Talent Solutions We deliver flexible, on-demand solutions to support the dynamic workloads of today. Direct-Hire Placement Our direct-hire placement team connects companies with key local and mobile talent to fill critical or stra ... View more
