Business Management Specialist

Position Summary:

General Characteristics Assists with daily operations and provides general administrative support to the assigned IT organization. Responsibilities may include participating and assisting in the preparation of the annual business plan for the assigned IT functional area coordinating the contract management efforts such as the development of flow charts and supporting the process and final execution of procedures. Maintains annual expense budgets utilizing proper accounting/budgeting controls enters financial data into a tracking system and provides regular and ad-hoc financial status reports. Implements cost allocation program and respond to basic questions and concerns from the business areas. Reviews invoices identify disparities and resolves basic issues with the vendors. May serve as the liaison between IT technical teams resource managers and human resources organization to develop and implement appropriate IT talent management activities. May participate in developing implementing and maintaining IT communication strategies and plans.

Duties and Responsibilities

1. Communication: Can clearly convey information in both written and verbal formats to individuals or groups in a wide variety of settings. Must have the ability to effectively listen and process information provided by others.

2. Customer Service: Works well with customers. Able to assess the needs of the customer provide information or assistance to satisfy expectations or resolve a problem.

3. Decision Making: Makes sound well-informed and objective decisions

4. Flexibility: Is open to change new processes (or process improvement) and new information. Has the ability to adapt in response to new information changing conditions or unexpected obstacles. Ability to receive and give constructive criticism and maintain effective work relationships with others.

5. Interpersonal: Shows friendliness courtesy understanding and politeness to others.

6. Leadership: Motivates encourages and challenges others. Can adapt leadership styles in a variety of situations.

7. Problem-Solving: Able to identify evaluate and use sound judgment to generate and evaluate alternative actions and make recommendations accordingly.

8. Team Building: Encourages inspires and guides others toward accomplishing the common goal.

9. Quality Assurance: Knowledge of the ideologies techniques and tools for quality assurance and control. The ability to put the ideologies techniques and tools into practice.

10. Ability to lift up to 25 pounds.

11. Must be able to travel.

12. Perform other related duties as assigned.

to work other hours as assigned for business continuity

Required Experience:

IC