GSOC Analyst
Oakland, CA - USA
Job Summary
Who We Are Looking ForWe are seeking an experienced and reliable SOC Analyst with a focus on CCTV and alarm monitoring. The ideal candidate will have sharp situational awareness excellent communication skills and a collaborative mindset. Primary responsibilities include the real-time monitoring of video surveillance systems intrusion alarms and access control events as well as coordinating with on-site security teams to ensure timely and effective incident addition to monitoring physical security systems the SOC Analyst will also assist in tracking global events from verified sources to identify any potential impacts to personnel or assets. Candidates must be capable of quickly analyzing incoming information escalating incidents as appropriate and drafting clear concise communications for a broad internal audience. This role is critical to maintaining a secure and informed environment across all operational You Will Work OnMonitor assess and acknowledge all daily alerts reported incidents from clientpersonnel and site intrusion detection alarmsMonitor and administer access control video management and intrusion detectionsystems including dispatch of security officers when needed while meeting theperformance criteriaMonitor events through open-source collection and coordination with local assetsRespond to inbound calls from employees and security personnel providing customer service focused responsesWrite security incident investigation reports to provide situational awareness and communicate risks to managementMonitor designated online tools to conduct situational awareness on social media platformsCollect evaluate and disseminate intelligence to support action plans based on credibility and likelihoodPerform proactive threat intelligence gathering and response including but not limited to:event monitoring persons of interest execution protection intelligenceContribute to procedures and processes to standardize and enhance risk managementWork closely with various teams responsible for security operations and incident managementProvide emergency and non-emergency security system monitoring event dispatch and emergency notification servicesProcess and maintain a wide variety of files logs reports and formsResponsible for performing evidencing and supporting all necessary tasks for auditsProcessing badge requests Printing deactivating adding and removing access levelsBe cross trained in all Analyst servicesThis Job Description is not a comprehensive list of all required activities duties or responsibilities. Duties responsibilities and activities may change at the discretion of the leadership at any time with or without noticeWhat You Will Bring13 years of experience in a Security Operations Analyst role preferredBachelors degree in a related field is strongly preferred. Either bachelors degree or equivalent military experienceHave an interest or direct experience in the following: Intelligence Security Operations Critical Incident Management or Corporate Security Emergency ManagementMust be well-versed in current technologies and open-source search methodologiesMust be a competent user of Microsoft Suite and Google SuiteMust be willing to sign an NDA and maintain strict confidentialityMust be able to communicate effectively both verbally and in writingAbility to maintain a professional demeanor during stressful situationsMust be able to quickly adapt and excel in dynamic situationsDemonstrated organizational and time management skillsSuccessful client management experienceA demonstrated history of effective conflict resolution skillsMaintain composure in dealing with authorities executives clients staff and the public occasionally under conditions of urgency and in pressure situationsAbility to attend training events and mandatory meetings that fall outside normal work hoursAbility to work 8 to 12-hour shifts both days and nightsWork EnvironmentWith or without reasonable accommodation requires the physical and mental capacity to effectively perform all essential addition to other demands the demands of the job include:Undergoing and meet company standards for background and reference checks and drug tests if requiredExposure to sensitive and confidential informationRegular computer usageAbility to handle multiple tasks concurrentlyManual dexterity required for occasional reaching and lifting of small objects and operating office equipmentOccasional reaching with hands and arms stooping kneeling crouching and/or crawlingMust be flexible with the ability to work evenings odd hours and weekends with little noticeFrequent sitting and/or standing
Required Experience:
IC
About Company
Crisis24, a global leader in crisis and risk management, provides tailored solutions to support businesses, their leaders, and employees.