GSOC Analyst (Washington, D,C)
Washington, AR - USA
Job Summary
This position operates on-site in Washington D.C. This position is not remote or is not a Cybersecurity positionSummary DescriptionUnder the general supervision of the on-duty Senior GSOC Analyst the GSOC Analyst performs the monitoring response and communication duties within the operational environment of the 24/7 Headquarters Command Center (HQCC). WOs responsibilities are to monitor and respond to real-time incidents and emergencies. Services must be provided in a thorough and timely manner to ensure the safety and well-being of staff and Duties/ResponsibilitiesMonitor incidents and events in real-time for general awareness and issues that could impact staff operations and operate program and control automated access control IP-based closed-circuit television fire detection and alarm land mobile radio telecommunications and other public safety systems used to support operational processes according to defined Standard Operating Procedures (SOPs).Recognizes crises and initiates coordinates and manages operational response activities to incidents and emergencies using independent judgment and professional training under incident management and emergency and non-emergency telephone lines and process and transmit requests for service according to defined draft reports alerts warnings and notifications for submittal to the Watch process and disseminate non-emergency requests for service and resources according to defined categorize format and document all information and actions to ensure accuracy and functional checks of systems and applications for preventive maintenance measures and to mitigate failures and ensure operational performance integrity and availabilitySupport daily operations of the Protective Services Unit (PSU).Evaluate categorize format and document all information and actions to ensure accuracy and functional checks of systems and applications for preventive maintenance measures and to mitigate failures and ensure operational performance integrity and functional checks of systems and applications for preventive maintenance measures and to mitigate failures and ensure operational performance integrity and daily operations of the Protective Services Unit (PSU).Other duties and responsibilities as assignedEducation RequirementsA graduate-level degree in management security/emergency management criminal justice/criminology security policy studies or a related field is ExperienceMust have one (1) years experience in a related field preferredSignificant exposure to risk analysis and incident managementSkillsTechnical aptitude to effectively monitor and operate security fire and telecommunications systems within an operations center environmentExcellent interpersonal skills and verbal/written skillsExcellent analytical skillsAbility to analyze business intelligence to determine the potential impact on client operationsAbility to take initiative and multi-task under pressureComputer proficiency including MS Office SuiteEffective time management skillsEffective problem-solving skillsCritical thinking skillsSelf-motivated highly flexible and possess strong initiative and willing to undertake shift- ability to speak read and write the English language at the native level is essentialExcellent attention to detail and ability to organize and prioritize work with little supervisionIntelligence Gathering Analysis and dissemination of information experience preferredComputer proficiency including MS Office Suite.
Required Experience:
IC
About Company
Crisis24, a global leader in crisis and risk management, provides tailored solutions to support businesses, their leaders, and employees.