Cash Management Representative

Overland Park, KS - USA

Monthly Salary: Not Disclosed

Posted on: 5 days ago

Vacancies: 1 Vacancy

Job Summary

At TreviPay we believe loyalty begins at the payment. Thousands of sellers use our global B2B payments and invoicing network to provide choice and convenience to buyers open new markets and automate accounts receivables. With integrations to top eCommerce and ERP solutions and flexible trade credit options TreviPay brings 40 years of experience serving leaders in manufacturing retail and transportation.

Every day TreviPay employees are challenged and empowered in a supportive collaborative entrepreneurial environment.

The Cash Management Representative Tier I role is responsible for accurately applying customer payments and resolving routine payment discrepancies in a fastpaced highvolume environment. This position plays a critical role in ensuring timely and accurate posting of payments supporting internal partners and delivering a positive customer experience. The ideal candidate is detailoriented customerfocused and able to work efficiently while meeting quality and performance expectations.

Primary Job Duties:

The Cash Management Representatives primary job duties include activities crucial to the accurate and timely application of payments. These duties include but are not limited to the following activities:

Review Unapplied Inquiry cases with the goal of applying payments in accordance with customer-provided remittance instructions and in accordance with the Standard Operating Procedure (SOP)

Initiate funds transfers to related accounts within a customer hierarchy when payments are posted to the incorrect customer account

Complete adjustment processing on various client networks including write-offs credits refunds transfers etc.

Manual payment application of incoming funds against open transactions as requested by the customer or stakeholders in Client AR/Customer Support

Review and resolve over-payments short-payments duplicate payments accordance with SOP and best practices.

Issue refunds when funds cannot be applied as remitted

Provide excellent service to both internal and external customers

Escalate more complex cases/requests to higher-level staff when appropriate

Possesses working knowledge of core job duties and is able to complete job duties with minimal assistance

Experience & Education:

College degree or equivalent work experience preferred.

Competencies:

The individual must demonstrate:

Ability to work both independently and as part of a larger interdependent team

Strong oral and written communication skills

Analytical & critical-thinking skills to resolve challenges independently

Good judgment & decision making

Ethical behavior & trustworthiness

Strong math and accounting skills

Proficiency with Microsoft Office products (Excel Word Outlook)

Ability to meet/exceed both quality and productivity expectations simultaneously

Why you will love working at TreviPay

Competitive salary

Paid parental leave

Generous paid time off

Medical dental vision FSA Life/AD&D long and short term disability

401K matching

Employee referral program

At TreviPay we believe:

in saying yes to unique and challenging requirements

empowered team members are creative team members

our products make the customers day just a little bit better

work/life balance makes us all more effective

TreviPay is an Equal Opportunity and Affirmative Action Employer. We welcome all veterans and disabled applicants.

Individuals with disabilities will be provided reasonable accommodation to participate in the job application and/or interview process. Please contactemailprotectedto request an accommodation.

Required Experience:

Unclear Seniority