Salesforce Administrator

What You Will Work OnWorking in the Sales Operations team you will primarily be supporting the rollout support and administration of a new Service Cloud implementation in our mature and well-established Salesforce Org. Additionally you will also support the sales Operations team with the general administration of our Salesforce environment which has over 360 users. The role will also require you to liaise with our Salesforce Partner to ensure that the system currently being rolled out is built to best practice guidelines and be the key contact for ongoing system maintenance improvements and user support. This will involve all aspects of the day-to-day administration of the new Service Cloud implementation as well as but not limited to: -Consulting with the business and our Salesforce Partner to implement new features and constantly improve the and solving user support casesUser management and trainingMaintaining system documentationCreating and updating reports and dashboardsWhat You Will BringA certified Salesforce Administrator and Service Cloud Consultant required with a minimum of 12 months demonstrable practical experience in a Salesforce Service Cloud Administration of Sales Cloud Pardot Conga Composer/Contracts beneficial but not should be a fast learner with a high attention to detail and keen to pick up and implement new skills. You should also be someone who has a consulting mindset with excellent all round communication skills and experience of dealing with people at all levels in an must have the right to work in the and Place of WorkYou will report to Global Director of Sales Operations. This is a full-time hybrid role. You will be expected to be in our Boca Raton FL office a minimum of 2-3 days a week or as required by the business.