2026 Summer Internship Back Office Operations & Process Improvement Intern

Wilmington, DE - USA

Monthly Salary: Not Disclosed

Posted on: 7 days ago

Vacancies: 1 Vacancy

Job Summary

Best Egg is a market-leading tech-enabled financial platform helping people build financial confidence through a variety of installment lending solutions and financial health tools. We aim to help customers make smart financial decisions and stay on track so they can be money confident no matter what life throws at them.

We offer top-tier benefits and growth opportunities in a culture built on our core values:

Put People First We foster an inclusive flexible and fun workplace.

Create Clarity Open communication drives trust and results.

Get Things Done We focus prioritize and deliver with excellence.

Deliver with Heart We lead with kindness humility and strong teamwork.

Listen to Our Customers Their needs drive our innovation.

Barclays has entered into an agreement to acquire Best Egg withclosing expected to take placein Q2 2026. This acquisition will give us the resources and capital to continue on our mission and drive our strategy forward. With an aligned culture lower cost of funds and increased employee growth opportunities across a global brand we are excited about the future of the Best Egg brand under the Barclays umbrella.

We are looking for collaborative innovative team players who like to solve problems. There will also be immense opportunities for those willing to dive in. If youre inspired by growth and want to make a real difference Best Egg is the place for you.

Were proud to be an equal opportunity employercommitted to building a diverse inclusive team.

This role focuses on improving how the back office operates at scale. The intern will help document analyze and enhance operational processes while working directly with stakeholders to validate workflows and support testing efforts.

This is a hands-on role designed for someone who likes structure problem-solving and turning ambiguity into clear repeatable processes.

Key Responsibilities

Document existing back-office processes across key operational functions
Partner with stakeholders to gather requirements and validate workflows
Build detailed process maps and flow diagrams (current and future state)
Identify inefficiencies redundancies or control gaps within processes
Support development of standardized operating procedures (SOPs)
Assist in building and executing test plans for process or system changes
Coordinate working sessions with stakeholders to refine requirements and validate outputs
Track feedback revisions and approvals across documentation and testing efforts
Help ensure processes are clearly defined scalable and audit-ready

What Success Looks Like

Processes are clearly documented and easy to follow
Stakeholders are aligned on how work should be executed
Test plans are thorough and reduce risk during implementation
Opportunities for efficiency or simplification are identified and surfaced

Qualifications

Currently pursuing a bachelors degree in Business Operations Information Systems or related field
Strong analytical and problem-solving skills
Ability to break down complex processes into structured steps
Strong written communication skills especially in documentation
Comfortable facilitating discussions with stakeholders to gather information
Detail-oriented with a focus on accuracy and clarity
Able to manage multiple tasks and deadlines effectively

Preferred (Not Required)

Experience with process mapping tools (Visio Lucidchart Miro etc.)
Exposure to testing methodologies or QA concepts
Interest in operations process improvement or continuous improvement disciplines (Lean Six Sigma etc.)

$24 - $24 an hour

Employee Benefits

Best Egg offers many additional benefits for our employees including (but not limited to):

Pre-tax and post-tax retirement savings plans with a competitive company matching

program

Generous paid time-off plans including vacation personal/sick time paid short--

term and long-term disability leaves paid parental leave and paid company

holidays

Multiple health care plans to choose from including dental and vision options

Flexible Spending Plans for Health Care Dependent Care and Health

Reimbursement Accounts

Company-paid benefits such as life insurance wellness platforms employee

assistance programs and Health Advocate programs

Other great discounted benefits include identity theft protection pet insurance

fitness center reimbursements and many more!

#LI-REMOTE

In compliance with the CCPA Best Egg is fully committed to handling the personal information and data of employees and job applications responsibly with respect and due care. Review our CCPA Employee Policy here

Required Experience:

Intern