Customer Service Specialist
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Job Location:
Portage, WI - USA
Monthly Salary:
Not Disclosed
Posted on:
5 days ago
Vacancies:
1 Vacancy
Job Summary
At Castle Automotive Group we prioritize people - both our customers and our team. This position is ideal for someone who enjoys building connections solving problems and creating great experiences without a traditional sales-focused environment.
This offershands-on experience where youllwork closely with ourdepartment thisposition youlldevelop communication organizationaland customer service skills while gaining insight into dealership operations.
What Youll Do:
- Respond to customer inquiries via phone text email and online platforms
- Provide friendly helpful information and guidance
- Assistcustomers with scheduling appointments and next steps
- Follow up to ensure a smooth and stress-free experience
- Keepaccuraterecords of customer interactions
- Represent Castle Automotive Group with professionalism and care
- Support dealership staff with other tasks as needed
What Were Looking For:
- Strongverbal and writtencommunicationskillswith awarmdemeanor
- A genuine passion for helping peoplewith positive attitude
- Previouscustomer service experience is helpful but notrequired
- Eagerness to learn and be trained indealershipprocesses
- Ability tomulti-task andthrivein a fast-pacedteamenvironment
- Driven and goal-oriented personality to reach your full potential
Compensation & Benefits:
- Competitive base pay generous performance-based bonuses up to $55k annually
- Opportunities for growth within Castle Automotive Group dealerships
- Positive team-driven work environment
- 401(K) with employer match
- Major Medical & Dental (50% employee paidpremium)& Vision
- Voluntary Benefits (Accident Critical Illness Disability and more)
- Paid Time Offaccruedfrom date of hire
- Employee vehicle purchase discounts
Why Join Us
Join Castle Automotive Group a trusted network of automotive dealerships dedicated to providing a seamless and welcoming experience for every for a Customer Service Specialist who enjoys helping people communicating clearly and making every interaction a positive one.
Ifyourelooking for a role where you can make an impact while growing your careerwedlove to meet you.
To learn more about us visit: are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race color religion age sex national origin disability status genetics protectedveteran status sexual orientation gender identity or expression or any other characteristicprotected by federalstateor local laws.
Required Experience:
IC
About Company
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