Product Support Services Assistant
Whitehouse Station, NJ - USA
Job Summary
Summary:
The role will focus on researching creating consolidating and organizing rates rules and exception pages for Small Business products (BOP and Umbrella/Excess).
Job Responsibilities:
Research create consolidate and organize existing filing documents.
File and retrieve corporate documents records and reports.
Prepare responses to correspondence containing routine inquiries.
Prepare reports and other documents as needed as well as status.
Candidates will be expected to interact with team members and business partners.
The role will focus on researching creating consolidating and organizing rates rules and exception pages for Small Business products (BOP and Umbrella/Excess).
Job Responsibilities:
Research create consolidate and organize existing filing documents.
File and retrieve corporate documents records and reports.
Prepare responses to correspondence containing routine inquiries.
Prepare reports and other documents as needed as well as status.
Candidates will be expected to interact with team members and business partners.
Skills:
Strong skills in Microsoft Suite and SharePoint are essential; direct insurance experience is not required but preferred.
Previous experience with computer applications such as Microsoft Word (documents will either be in PDF or Word format) Excel-data entry (familiar with EXCEL as the files could also be in the EXCEL format) and PowerPoint- enter info into PP deck template (need to be able to maneuver and create status reports)
Comfortable handling a variety of tasks to support the overall effectiveness and efficiency of the project.
Familiarity with state filing vendor tools such as Verisk ISONet SharePoint S&P Global and SERFF is a plus.
Verbal and written communication skills multi-tasking customer service skills and interpersonal skills
Ability to work independently and manage ones time.
Ability to keep information organized and confidential.
Strong skills in Microsoft Suite and SharePoint are essential; direct insurance experience is not required but preferred.
Previous experience with computer applications such as Microsoft Word (documents will either be in PDF or Word format) Excel-data entry (familiar with EXCEL as the files could also be in the EXCEL format) and PowerPoint- enter info into PP deck template (need to be able to maneuver and create status reports)
Comfortable handling a variety of tasks to support the overall effectiveness and efficiency of the project.
Familiarity with state filing vendor tools such as Verisk ISONet SharePoint S&P Global and SERFF is a plus.
Verbal and written communication skills multi-tasking customer service skills and interpersonal skills
Ability to work independently and manage ones time.
Ability to keep information organized and confidential.
Education/Experience:
High school diploma or GED required.
1-2 years business experience required.
Basic P&C (Property and Casualty) insurance knowledge preferred.
Experience and familiarity with the industry filing process are highly desirable.
High school diploma or GED required.
1-2 years business experience required.
Basic P&C (Property and Casualty) insurance knowledge preferred.
Experience and familiarity with the industry filing process are highly desirable.