ERP Systems Specialist

Reporting to the Enterprise ICT Manager the ERP Systems Specialist is responsible for the end-to-end functional ownership administration optimization governance and support of SANSAs ERP platforms namely SAGE X3 and SAGE 300 or similar. The incumbent will act as the Subject Matter Expert (SME) for the ERP environment across all business units ensuring system integrity regulatory compliance operational efficiency performance optimization and continuous improvement.

Key performance areas will include but are not limited to:

System Analysis and Design

• Analyse and translate business requirements into functional ERP solutions.
• Configure and optimise ERP modules in alignment with business rules.
• Design system workflows validation rules and business processes.
• Support business process re-engineering and improvement initiatives.
• Participate in project lifecycle activities from requirements to solution validation.
• Ensure ERP configurations comply with governance and internal control. Standards.

ERP Implementation Enhancements Upgrades and Integrations

• Coordinate ERP implementations upgrades patches and system enhancements.
• Facilitate and manage User Acceptance Testing (UAT).
• Ensure effective integration between ERP systems and interfacing platforms.
• Maintain and test system procedures including backup and recovery processes.
• Coordinate ERP service providers vendors and OEMs
• Support data migration and system optimisation initiatives.

ERP Governance Administration and Performance Management

• Monitor and optimise ERP system performance and availability.
• Maintain master data and enforce data governance standards.
• Manage user access segregation of duties and security controls.
• Identify and resolve business-critical application issues.
• Manage ERP service providers and oversee SLA compliance.
• Implement controls to protect sensitive financial personal and operational data.

ERP End-User Support and Enablement

• Provide first-line and functional ERP support to users.
• Manage incident escalations and coordinate with technical teams.
• Develop and maintain user manuals system documentation and guides.
• Conduct ERP user training and knowledge-sharing sessions.
• Maintain a knowledge base for ongoing user support.
• Build and sustain strong stakeholder relationships across SANSA.

ERP Data Management Reporting and Business Intelligence

• Develop and maintain standard and ad hoc ERP reports.
• Design and optimise SQL queries for reporting and data analysis.
• Ensure ERP data accuracy integrity and consistency across modules.
• Develop and maintain management dashboards for Finance SCM HR and Executives.
• Support audit reporting and analytics requirements.
• Enable ERP data integration into enterprise reporting platforms where applicable.

The ideal candidate must have the following qualifications and experience:

• Bachelors Degree in IT Informatics Computer Science Engineering or relevant NQF 7 qualifications.
• SQL certification knowledge and proven experience.
• Minimum 5 years experience supporting and administering ERP systems.
• Proven hands-on experience with Sage X3.
• Demonstrated understanding of financial processes within the ERP environment.
• Working exposure to Sage 300 (advantageous).
• Project management experience (advantageous).

Knowledge and Skills:

• In-depth functional knowledge of Sage X3 modules.
• ERP configuration and workflow design.
• SQL and database fundamentals.
• ERP integration principles.
  Functional requirements gathering.
• Vendor and SLA management.
• Internal controls and segregation of duties.
• Governance and compliance awareness.
  Strong analytical and problem-solving skills.
• Stakeholder engagement and facilitation capability.
• Documentation and training development.

Background verification including criminal record credit checks security clearances qualifications and citizenship checks as well as competency assessment and psychometric testing may form part of the selection process. By applying for these vacancies the candidates consent that SANSA can collect process and share their Personal Information (PI) for verification assessments and employment purposes only.
SANSA subscribes to the principles of the Employment Equity Act. As per the Employment Equity Plan of SANSA and its Employment Equity goals and targets preference will be given to candidates from under-represented designated groups.
Should you meet the above requirements please upload your detailed CV and apply on: Current Opportunities ()
Communication will only be conducted with short-listed candidates. If applicants have not heard from us within 4 weeks of the closing date regard your application as unsuccessful. SANSA reserves the right not to make an appointment.

Closing Date: 21 April 2026.

For queries contact Mr. Selaelo Motalaota by email at