Sales Support

• Applications are considered on a rolling basis
• Johannesburg
• On-site

Job Description

Dometic is a global leader in outdoor living solutions providing essential gear for an adventurous lifestyle. We are on an exciting growth and transformation journey not the least within our Outdoor Standalone business.

Outdoor Standalone empowers everyday adventurers with essential gear for an adventurous lifestyle. Our product portfolio includes outdoor living solutions such as high-performance Racks & Storage systems Tents and Mobile Cooking.

Our Johannesburg and Cope Town sites are key hubs for our Business Area Racks & Storage and we are now looking for our next star: a passionate Sales Support to join our team. This position reports to the International Accounts Manager for Dometic Front Runner and will work from our Johannesburg offices.

About the position

The Sales Support plays a key role in supporting the sales team to drive new business and achieve sales growth for Front Runner Dometic products globally. This position is primarily office-based and is responsible for a blend of sales support order processing client communication reporting and cross-departmental coordination. The role also involves maintaining strong relationships with dealers and clients assisting with lead generation and supporting sales initiatives to expand market reach. The successful candidate will be organised proactive and willing to assist with dealer visits or events as required with the flexibility to take on additional responsibilities as the role develops.

Your main responsibilities

• Sales Operations & Administration Support sales with order processing client communication CRM management data accuracy and timely completion of administrative tasks.

• Reporting & Insights Assisting in the preparation of sales reports performance metrics and market feedback while monitoring industry trends and competitor activity.

• Crossdepartment Co-ordination Facilitate communication and scheduling between sales finance logistics and other teams to ensure smooth order fulfilment and customer satisfaction.

• Customer & Dealer Relationship Management Maintain strong relationships with dealers and clients manage queries via systems like Zendesk and provide highquality customer service.

• Sales Growth & Marketing Support Assist with lead generation followups sales initiatives product knowledge support and contribute ideas to sales and marketing strategies.

What do we offer

You are offered an interesting role in a dynamic fast paced and global environment with great opportunities to grow and take on new challenges. The growth at Dometic is continuous which gives you great possibilities to evolve with the company.

This role offers a competitive salary of approximately R230000 per annum negotiable with the successful candidate.