InsurancePolicy AdministrationDomain Trainee DutchRemote EMEA!

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.

Inviting applications for the role of InsurancePolicy AdministrationDomain Trainee DutchRemote EMEA!
Responsibilities
Office based administration work to ensure high quality and efficient processing of administration requests with specific analysis from a range of stakeholders including external brokers and end clients as well as internal underwriting teams
Key entry point for all escalations with external and internal stakeholders by answering all questions which fall within the Admin scope and determine and execute the transfer of all other questions to the relevant departments/roles
Be a liaison between Policy Administrators Team Coordinators and Team Leaders
Accurate timely and efficient data entry of insurance risks as per the client standards to achieve Service Excellence as well as general administrative duties
Delivers exceptional service standards/KPIs
Be a backup to Team Coordinator by helping to keep the relevant KPIs updated and perform analysis and preparation of management information reports as requested using various reporting tolls and methods
Participate and provide support to process improvement projects
Contributing to technical support and procedural best practice and support
Provide new ideas and support the Management Team regarding execution
Accountable to have a backup for your senior tasks (within admins).
Perform more complex and time-consuming tasks
Act as point of reference for technical and procedural best practice for other team members within the Policy Administration Team
Support new staff training and actively participate on new tasks transition
Maintain and update process documentation
Qualifications
Minimum qualifications
Economic studies (e.g. finance accounting or similar domains) - BA
Proficient in written and spoken English
Good interpersonal skills with the ability to work as a member of various teams
Excellent accuracy and attention to detail and Quality to produce high quality output even when dealing with high volume and under pressure
Curious willing to learn and showing a challenging conventions spirit
Ability to organize prioritize and plan workload to meet deadlines
Demonstrating personal integrity
Personable able to develop rapport easily and build relationships
Good Customer Focus

Preferred qualifications
Personal culture and client management expertise.
High motivation and ability to learn.
Ability to work under time pressure.
Experience ininsurance is an advantage.

Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.