German speaking Customer Support Specialist

Location: Lisbon Portugal

Role: German speaking Customer Support Specialist

Salary: €1100 gross/month (paid 14 times per year) €135 gross/month (paid 11 times per year - language bonus) Up to €120 gross/month (performance bonus)
€7.63 net/working day meal allowance

Working hrs: 40 hrs p/week rotational between the operational hours of: Monday to Friday: 08:00 – 20:00 Saturday & Sunday: 08:00 – 17:00

Relocation: Available subsidised room in company apartment - Small monthly deduction covering rent and utilities

Are you a German speaker looking to build your career in tech while living in sunny Lisbon We are currently recruiting for a Customer Support Specialist to join an international team supporting a leading global search engine project. This is a fantastic opportunity to gain experience in a fast-paced innovative environment while enjoying life in one of Europe’s most vibrant cities.

The Role

As a Customer Support Specialist you will support customers with a variety of queries related to product features technical issues and general account questions. You will deliver high-quality customer service across multiple channels and ensure each interaction reflects a strong and consistent brand voice.

Key Responsibilities:

• Respond to customer inquiries via phone email chat and social media
• Provide pre-sales support general assistance and technical troubleshooting
• Assist with issues related to e-commerce software hardware and connectivity
• Accurately document all customer interactions
• Collaborate with internal teams to resolve issues efficiently

Requirements

• Fluent in German and good level of English
• Strong communication skills and a genuine passion for helping people
• Comfortable working in a dynamic fast-paced environment
• Previous customer service or technical support experience is a plus

About Talingual

As a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV identifying your strengths as a candidate discussing your preferences with you preparing you for interviews and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way. See more at