Associate Operations Processor (Wire Payments)

About this role:

Wells Fargo is seeking an Associate Operations Processor.

The team member will perform a variety of wire transfer operational tasks for complex processes or functions under limited supervision. The team member will be responsible for processing of inbound and outbound payment messages.

Duties may include: receiving repairing and verifying transactions; contacting appropriate resources as needed and following established policies procedures and regulatory requirements.

Payment processing types ranges from simple to moderately complex / exception processing related to amendments cancellations reversing accounting entries.

When more complex payments are received this will be referred to the more senior team member as per the guidelines and escalation procedures of the business.

In this role you will:

• Perform general clerical operations tasks that are routine in nature
• Receive log batch and distribute work
• File photocopy and answer phones
• Prepare and distribute incoming and outgoing mail
• Regularly receive direction from supervisor and escalate questions and issues to more experienced roles
• Work under close supervision following established procedures

Required Qualifications:

• 6 months of operations support experience or equivalent demonstrated through one or a combination of the following: work experience training military experience education

Desired Qualifications:

Bachelors degree holder

Fresh Graduates and/or with experience in banking operations (Commercial Banking or CIB)

Experience in payment processing. Knowledge in any of the following: International Funds Transfer SWIFT Federal Reserve Wire Transfer Payments Foreign Exchange Payments a must

Knowledge on Message types SWIFT FED WIRE CHIPS and IntelliTRACS system an advantage

Good in both verbal and written communication skills

Good investigation and problem solving skills

Organizational and detail oriented skills

Ability to handle high volume and short SLA or turnaround time

Ability to work in changing and fast paced work environment

Ability to manage and prioritize work to meet deadlines despite frequent interruptions able to multi task

Able to perform shift work (incl. Night Shifts) and report on public holidays

* Flexible to work overtime if required as per the Business requirements.

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit Market Financial Crimes Operational Regulatory Compliance) which includes effectively following and adhering to applicable Wells Fargo policies and procedures appropriately fulfilling risk and compliance obligations timely and effective escalation and remediation of issues and making sound risk decisions. There is emphasis on proactive monitoring governance risk identification and escalation as well as making sound risk decisions commensurate with the business units risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates including women persons with disabilities aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process visitDisability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.