Business Analyst
Manila - Philippines
Job Summary
At Symbos we build connected experiences through empathytechnologyand trust. We partner withorganisationsto deliver meaningful outcomes and continue to grow our digital and technology capability across the region.
We are looking for an experienced Business Analyst to work across multiple business and technology initiatives. This role plays a key part in shaping solutions that align withorganisationalgoals and will help form the foundation of a growing business analysis function.
About the role
As a Business Analyst you will work closely with both business and IT stakeholders to translate complex needs into clear actionable requirements. You will support solution design and delivery contribute to qualityoutcomesand helpestablishstandards that support a highperforming BA practice over time.
Key responsibilities
Engage with business and technology stakeholders to elicitdocumentand refine requirements
Lead or support workshops sprintplanningand backlog refinement sessions
Analyseand document current state and future state business processes
Translate business needs into clear functional and technical specifications
Support solution design in collaboration with developers architectstestersand product teams
Identifyrisksdependenciesand opportunities for improvement across systems and workflows
Support UAT planningcoordinationand defect triage
Maintainaccurate traceable documentation across the delivery lifecycle
Contribute to the development and uplift of business analysis standards and practices
Support knowledge sharing and onboarding of future team members
Comply withall health and safety policies and procedures
Accountabilities
Deliver clear actionable requirements that support business and technology outcomes
Facilitate effective communication between business and technical stakeholders
Support testing and validation to ensure fitforpurpose solutions
Contribute to continuous improvement of processestoolsand team practices
Helpestablishand strengthen business analysis capability across theorganisation
About you
Minimum 4 years experience as a Business Analyst in a mid to senior capacity
Experience working in complex or regulated environments such as financial servicesgovernmentor utilities
Experience with data models APIs systemintegrationsand architectural dependencies
Strong stakeholder engagement processmappingand documentation skills
Familiarity with Agile and hybrid delivery frameworks
Confident communicator with the ability to engage both business and technical audiences
Experience using tools such as Jira Confluence or Azure DevOps
Qualifications
Highly regarded certifications include:
CBAP or CCBA (IIBA)
AgileBA(APMG)
ICPBA (ICAgile)
Why join Symbos
Work on meaningful business and technology initiatives for Australian and global clients
Be part of a growing and collaborative digital team
Help shape and uplift a developing business analysis function
Supportiveflexibleand peoplefirst culture
If this sounds like the right next step for you we would love to hear from you.
Required Experience:
IC
About Company
Recoveriescorp is a contact centre specialising in receivables management solutions and insurance claims recovery services. We provide innovative and tailored end-to-end solutions for our clients.