Workplace Operations Specialist

This exciting role sits within the Workplace Experience organization and is seeking a fun engaging initiative-taking and detail-oriented Workplace Operation Specialistwho will provide support to the CSE and BSO office space and teams in Monterrey Mexico!

NOTE: All resumes must be in English.

Core Responsibilities

Office Operations Management:

• Ensure the office environment is cleanfunctionaland safe by coordinating office service requestsincludingoffice operations LifeSafetyand security.

• Support general office services such as supply ordering and restocking any onsite snack and pantry programming mail and package shipping and receiving and more.

• Partnering with and overseeing our facilities Management provider to ensure all functions are performed as needed and escalate issues and concerns to the Regional Head of Workplace Operations.

• Provide logistical onboarding support for new hires with required onboarding activities and planning for new employees

• Act aspointof contact between managementemployeesand external parties. Disseminating information to team members and teams. Handling employee inquiries andassistingwith problem resolution.

• Assistwith various ad hoc projects.

Community Engagement:Planning and executing all aspects of various group events meetings celebrations holiday parties andteam-building activities both in the office and occasionally offsite with guidance from the global and regional workplace strategy and local engagement priorities.

Financial and Budgetary Tasks:Financial administration support including budget management invoicing expense processing creatingpurchasesorders and vendor management.

General office and Administrative Support:Thismay include filing system inventory management creation of materials and documents and other general administrative duties.

Problem Solving and Adaptability: Addressing unexpected challenges promptly and adapting to changing priorities.

Do your part in our team succeeding

Our consumersand LEGO Group Colleagues depend on us to deliver consistent and reliable service across all channels of communication. As the Workplace Operations Specialist you will play a critical role in ensuring every LEGO consumer and every LEGO Group employee receives excellent service. You will be a go-to-person for the office for many things. You will need to be able to prioritize tasks without losing sightof the need to be open for feedback on anything related to the office operations.

Do youhavewhat it takes

Youllneed organization and problem-solving skills as well as:

• Strong verbal and written communication skills internally and externally in English and local language.

• IntermediateMicrosoft Excel Word OutlookTeamsand PowerPoint skills.

• Ability toidentifyissues with clear understanding and empathy and resolve independently and efficiently.

• Ability to manage multiple tasks and prioritize effectively whilemaintainingaccuracy.

• Ensuring deadlines are met and workflows areoptimizedwhilemaintainingaccuracy.

• Ability to work on a high paced environment multitask prioritize and meet tight deadlines.

• Positive and encouraging personality. Building positive relationships with colleagues and external partners.

• Perform additional tasks as needed to support the team and organization

• Highly motivated and resourceful with a strong work ethic. Must be able to balance working in an environment with multiple key players including local stakeholders andbusiness leadersin the US.

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