Associate Customer Service
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Job Location:
Kuala Lumpur - Malaysia
Monthly Salary:
Not Disclosed
Posted on:
4 days ago
Vacancies:
1 Vacancy
Job Summary
Job Description:
- Maintains customer records by updating account information
- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
- Upsell & Cross selling skills in the hospitality business
- Exemplary sales skills and customer-oriented approach
- Ability to present persuade and communicate effectively
- Excellent knowledge of traveling software
Qualifications :
Job Requirement:
- Korean and English Speaking Customer Service Level 1 (native or near native quality business English).
- Good keyboarding skills both Korean & English input. There is a written and verbal test for both languages.
- Candidates with personal travel experience will be an advantage.
- Candidates with sales experience will be an advantage.
- Minimum 1 year of customer service experience is a must.
- VISA Sponsorship for native Korean from South Korea.
- Candidates from Klang Valley (Kuala Lumpur & Selangor area) will be preferred.
Additional Information :
Work Mode:
- Work Mode: work at office no hybrid
- Office location: The Horizon Bangsar South Kuala Lumpur
Work Time:
- Operation Hour: As of now the Korean queue operation is 9 hours per day 5 days a week (Monday to Friday 08:00 to 17:00 MYT & weekend off)
- Working hours: 40 hours per week on rotation. 9 hours per day with 90 minutes break
- Require working on Public Holidays if the Public Holidays fall on weekdays.
What we offer:
- VISA Sponsorship
- Medical & Hospitalization Coverage
- Dental and Optical Yearly Benefits
- Global environment & career progressions
- Yearly Increment
Remote Work :
No
Employment Type :
Full-time
About Company
Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more
